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problems with multiplayer

Posted: Sat Jan 30, 2016 11:54 pm
by GDA13
hi I have a couple of multiplayer games for HON which I cannot load the screen goes to downloading battlefield but does not ,nor can I resign from them I do but they come back on the multiplayer screen
many thanks
alan

Re: problems with multiplayer

Posted: Sun Jan 31, 2016 6:00 am
by zakblood
thanks for the report, anything in game can be reported with the Ctr + r key, this way the developers gets the same screen and error message as you see, thanks

Re: problems with multiplayer

Posted: Sun Jan 31, 2016 11:58 am
by GDA13
thanks will try it

Re: problems with multiplayer

Posted: Sun Jan 31, 2016 6:02 pm
by GDA13
hi now the multiplayer doesn't seem to work at all keeps waiting for my opponent to do his move and his says the same

Re: problems with multiplayer

Posted: Sun Jan 31, 2016 6:19 pm
by zakblood
then for some reason it either may have become corrupt, only option is please contact support[at]slitherine.co.uk

and see if they can load an older save or see if the problem is on one side or the other, maybe

Re: problems with multiplayer

Posted: Sun Jan 31, 2016 8:49 pm
by radar231
Hi,

Since yesterday afternoon, I can't play any multiplayergames, it says ; Server Error all the time and I do have to restart my compu. Still can play solo though.

J. 8)

Re: problems with multiplayer

Posted: Sun Jan 31, 2016 9:37 pm
by GDA13
Mine and my friends is the same yours Server error

Re: problems with multiplayer

Posted: Mon Feb 01, 2016 12:34 pm
by shrimper61
Me too only recently purchase this game but been unable to play online.

Re: problems with multiplayer

Posted: Mon Feb 01, 2016 3:15 pm
by morge4
My games will open but I get the following screen... can't do anything but close HON. :shock: :(

Image

I did hit ctrl +R but not sure if it sent anything...

Re: problems with multiplayer

Posted: Tue Feb 02, 2016 3:22 pm
by morge4
Any updates...would like to be able to play MP again...

Re: problems with multiplayer

Posted: Tue Feb 02, 2016 3:29 pm
by zakblood
at the moment no,

please contact support[at]slitherine.co.uk and send a message to the server team and see if they know something, as they will have more details of your settings and what maybe going off, good luck

Re: problems with multiplayer

Posted: Tue Feb 02, 2016 3:56 pm
by pipfromslitherine
I have chased this with the server team and hopefully they can get whatever is going on sorted out asap. Sorry for the inconvenience.

Cheers

Pip

Re: problems with multiplayer

Posted: Wed Feb 03, 2016 6:14 pm
by zakblood
http://www.slitherine.com/forum/viewtop ... 88&t=70096
We had some serious problems with the server authentication which caused the errors you are experiencing in the last few days in multiplayer mode.
We should have fixed them now (even if games already corrupted could be still unplayable.).

Can you confirm if everything is working fine for everyone, now?

In case your game is unplayable or stuck, please tell me your opponent, and I'll remove them. Idem for open/corrupted challenges.

Thanks for your patience and help!

Re: problems with multiplayer

Posted: Sat Feb 13, 2016 11:23 am
by GDA13
hi don't know what you did but thanks all sorted now great

Re: problems with multiplayer

Posted: Thu Feb 18, 2016 7:34 pm
by GDA13
guess what its started playing up again