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Code 46

Posted: Fri Dec 11, 2015 8:10 pm
by LFDLM
Hello,

The last week I install Rise of Rome, Sword and Scimitar, Immortal Fire and Battlepack. Since this installation, every time I issue a challenge I have this : "...an error occured while trying to get the games list. Reason : (Code 46)." So I must restard FoG for every challenge... Is it a serveur problem or my installation ?

Thx,

CM

Re: Code 46

Posted: Sat Dec 12, 2015 7:38 pm
by zakblood
it may just be a local loop issue, if it carries on and you can't login or join in on a game, then maybe it's a bad installation of the game.

so try a few more time at different times and days, if it doesn't work, un install and reinstall the game and patches and see if that fixes it

making sure it's added to your firewall and AV program as well

Re: Code 46

Posted: Sat Dec 12, 2015 9:17 pm
by LFDLM
Thx.

I think I will have to reinstall everything :)

Re: Code 46

Posted: Sun Dec 13, 2015 6:42 am
by zakblood
good luck, hope it all goes well, re post if it doesn't

Re: Code 46

Posted: Sun Dec 13, 2015 1:58 pm
by LFDLM
I uninstalled and reinstalled FOG and update 1.81 (my codes, serials for others packs, etc. were still in memory). I still have the same problem :( Code 46 every new challenge, every defeat, every victory...

Should I try to delete "manualy" the Slitherine file by putting it in the trash before reinstalling ? Should I install the army pack in a specific order ?

My only concern is that I do not want to erase current games against human players.

Re: Code 46

Posted: Tue Dec 15, 2015 9:54 am
by VPaulus
Please try the following:

1. Uninstall the game
2. Check if the folder where the game was previously installed still exists and if so please delete it.
3. Install Field of Glory base game (no expansions) and updated it.
4. Login into multiplayer

If the issue is not persisting try to activate one by one and try each time if you can login into multiplayer.

Re: Code 46

Posted: Mon Dec 21, 2015 2:02 pm
by LFDLM
Hello,

I did all this several times, including deleting the Slitherine folder in "Programs files" and Fog folder in "Documents" (where are the DAG, save games, etc.). But it still does not work...

I uninstalled FoG by using the Windows uninstaller and also the CCleaner uninstaller.

I'm sad :(

Re: Code 46

Posted: Fri Jan 08, 2016 8:31 pm
by LFDLM
Help...

Re: Code 46

Posted: Sat Jan 09, 2016 2:27 pm
by LFDLM
It's new : "Sorry, could not connect.
Reason: Your IP address has been temporarily locked out, after too many failed attempts. Please wait 10 minutes, and then try again. (Code 24)"

Re: Code 46

Posted: Mon Jan 11, 2016 10:06 am
by VPaulus
It's better to contact support[at]slitherine.co.uk.

Re: Code 46

Posted: Fri Jan 15, 2016 7:56 pm
by LFDLM
Ok, thx :)