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Game lock up

Posted: Mon Oct 19, 2015 6:14 pm
by Waltero
Every time I try to move in position (multiplayer) the game freezes up.

MaGuffin; Left bottom side of the building- INF, INF on the bottom row, Enemy tank right above (2nd row). When I move my tank in for an overrun, the game freezes. The game allows me to move my tank over the Inf (one friendly one enemy) but once I place it the game freezes?

Re: Game lock up

Posted: Tue Oct 20, 2015 10:16 pm
by visualrob
Hi Waltero.

This is extremely interesting: can you please replicate the issue again and press CTRL+R to send us a crash report? It would really help us.

Re: Game lock up

Posted: Thu Oct 22, 2015 9:48 pm
by Waltero
visualrob wrote:Hi Waltero.

This is extremely interesting: can you please replicate the issue again and press CTRL+R to send us a crash report? It would really help us.
Sorry for the delayed response...did not see.


Will do, the next time it happens.
I've had it happen to me more than a couple of times (multiple scenarios), seems to happen when I do an overrun while on the edge of the map...no overruns allowed on the edge. I can't replicate it because it is a multiplayer game.
If you want to set a game up I could show you.

I had one enemy unit blocked in on all sides. My unit should have been displaced while the enemy might have been eliminated because he had nowhere to go. It was not the same situation the last time it happened to me.

Re: Game lock up

Posted: Thu Oct 22, 2015 11:20 pm
by Uncle_Joe
I occasionally have the scrolling 'lock up' so I can't move the map to place orders or resolve orders. This effectively 'locks' the game since I can't place on a unit that's outside the field of view (as a workaround for that situation 'auto' works, but is not ideal). I've also been unable to scroll to target a specific enemy (ie, I am on my unit's orders, I can fire, but I cant scroll to the target unit).

So far this has only happened when using 'Edge scrolling' and I have reverted to going to the 'grab scrolling' (which seems to work, but is not my preferred choice).

Re: Game lock up

Posted: Tue Oct 27, 2015 7:24 am
by Waltero
This happened again. It is real frustrating, I have to reload multiple times because I can not do what I want to do (and because game locks up). I think I wasted my ctrl-R...sorry. I thought I could report other bug using ctrl ;-) Doh!

I trust you have this one figured out?

Re: Game lock up

Posted: Tue Oct 27, 2015 8:30 pm
by Waltero
And Again.

Sorry, Did I forget to mention it is only when I do a tank overrun?


This drives me crazy. Some good games go askew!!!

Re: Game lock up

Posted: Tue Oct 27, 2015 9:20 pm
by visualrob
You should be able to report with CTRL+R as many times as you want (and you are encouraged to do it! :)).

My idea is that the edges scroll stops working after a silent crash. We still have a couple of occasions in which this happens.

For example, when a unit is squashed by a vehicle and it doesn't have anywhere to go, it should be killed by the board game rules, but it raises an error in the current version. We fixed it for the next patch, but in the meantime I could very well see something like this messing with the scrolling. Apparently, the drag+scroll is more resistant to bugs.

We're analyzing every single CTRL+R you send us, so when this happens please send us a report.

Re: Game lock up

Posted: Tue Oct 27, 2015 9:22 pm
by visualrob
I didn't read your reply, sorry. It was not there when I started to write my post.

It seems that the problem is indeed the tank squashing/overrun bug. We figured it out thanks to your CTRL+Rs and managed to fix it, yesterday.
You will find the fix in the new patch. In the meantime, try to avoid squashing infantries! :)

And if a multiplayer game is locked, please tell us and we'll undo the last turn that was played, so that you can continue from there.

Re: Game lock up

Posted: Tue Oct 27, 2015 10:39 pm
by Waltero
AH, good to hear you have that one figure out :wink:

I have two games locked up right now. Player- achipkew: where heroes dare- turn 5

Player- ardepe: capture the flag turn 2

I hit Ctrl-R a few times, on matters that did not pertain to this particular bug. The first time I hit ctrl-R it gave me a notice, every time after that I had no Idea if it was working or not. Sorry if I repeatedly hit it.

Re: Game lock up

Posted: Sun Nov 15, 2015 7:50 am
by markfeldman
yes I've hit it for my hung up German Rouge campaign, still the same can't move on :twisted: :evil: :roll: