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crashing/frozen

Posted: Fri Oct 02, 2015 1:56 pm
by rentee
hi

nice game, nice graphics but frozen twice on me

a)Not sure how to explain this, I forgot to take a pic;- I placed a vehicle in a tight space at end of its movement with possible rotation indicated at 2 o clock, I was then able to place the vehicle with its back at 6 o clock, which should have been illegal, and it froze or wouldn't accept undo or vehicle placement and couldn't proceed, had to end program

b) I moved a unit on to a dog in supply phase and I got a box reward but this didn't accept proceed when clicked, tried to continue moving things but proceed screen remained and ended up with screen just showing the proceed box on a green background, had to exit and end program

will take screen pics next time it happens
EDIT OK its happened again see pic

this time I moved Clint onto a supply box and could not proceed from dialogue box but could proceed to next unit and again it hangs with supply box dialogue box still onscreen?

Will try re booting

Worked OK three games-used Clint to collect supply box
Then used a Recon in supply phase and it did it again
!!!!!!!!! cant proceed from supply box dialogue !!!!!!!!!!!
NOTE the supply box in a Defensive Position but that wasn't an issue in previous games BUT there was a dog on the map?
pic

ANYONE ELSE HAVING PROBLEMS?
I an using an i5-4200 @1.6Ghz, win10 laptop, intel HD graphics, 4Gb RAM

Re: crashing/frozen

Posted: Fri Oct 02, 2015 7:18 pm
by visualrob
Hi, rentee!

Can you please press CTRL+R when this happens? We will receive a crash report and we will be able to analyze it.

Thank you,
Roberto

Re: crashing/frozen

Posted: Fri Oct 02, 2015 7:22 pm
by visualrob
I think I understood what happened to you: it was a skirmish match, wasn't it?

In this case, it's a bug in the generation of the random gear in the boxes: we just fixed it, and it will be corrected in the next upcoming patch.
You've been quite unlucky because it has a probability of happening of about 10% for each box!

Re: crashing/frozen/TRANSPARENT DIE

Posted: Fri Oct 02, 2015 7:32 pm
by rentee
HI IT WAS A SKIRMISH HAPPENED 4 TIMES TO ME NOW TRYING CAMPAIGNS

OK WILL TRY AND LOOK FORWARD TO UPDATE

ALSO I WAS UNABLE TO POST A NEW TOPIC?
HERES A COPY UNTIL I CAN

hi

playing commonwealth campaign - crossroads surprise

the die keeps going transparent on a 2 and maybe a 1

there was also something odd going on with +1 ammo ? will look closer into it,
also wasn't getting opportunity fire to work will check

Re: crashing/frozen

Posted: Fri Oct 02, 2015 7:42 pm
by visualrob
Wow! The transparent die is really a odd glitch, that never happened to anyone else.

Does it only happen with the Commonwealth die? Or does it only happen in that mission?

Re: crashing/frozen

Posted: Fri Oct 02, 2015 8:13 pm
by rentee
so far the transparent die only happens in this mission will try others.

Also I've found that when you shoot at the German unit on the supply box you get the +1 ammo bonus!!??

could they be linked or this makes it unstable?

happens even after I killed German unit and haven't claimed box

Re: crashing/frozen

Posted: Sun Oct 04, 2015 3:23 pm
by Kuz
:oops: Also having problems with the French Connection scenario. Game freezes on the AI Activation phase of turn 2
.

Re: crashing/frozen

Posted: Sun Oct 04, 2015 6:29 pm
by visualrob
We found out the reason of the freeze. It's a bug in the A.I. code. We will fix it in the upcoming next patch.