Slitherine

Good evening

I just purchased online today the Buzz Aldrin game. Using the link from the confirmation e-mail I successfully downloaded the file. It is apparently a .JSP file of nearly 2GB.
I have tried opening it with at least 10 different programs. They mostly say file too big. Obviously I am not computer savvy enough so I need help.

James Taylor

Hello James,

Welcome to the forums! I'll point Customer Support to this thread so that they can help you out.

Cheers,

thanks

Hello James,

Please note that we have also received a ticket about the issue and I have responded to the ticket. You only need to contact us on one channel and we will respond as soon as we can.

For any others who are receiving this file, please contact us at support[a]slitherine.co.uk with your order number and we will verify the order and send the correct files.