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Can't launch game...?

Posted: Sat Jul 04, 2015 5:28 am
by Sereniama
Okay, so here's the story. I just bought the game, and I start it up for the first time. The loading screen looked perfectly fine, then it showed the map of Sovereignty... then it suddenly closes and gives me an error report.

"Sovereignty Error Report - Version: EA1.8 Build: 47
Reporter ID: 76561198147426544
Loaded Mods: None

=========================================================

Sovereignty Crash in thread: Main

Error: E_FAIL: An undetermined error occurred (-2147467259)"

It's not like the other errors on the forums. I can't paste the full thing because of the stupid new person thing

Re: Can't launch game...?

Posted: Mon Jul 06, 2015 12:56 pm
by Galangalad
Try to reinstall the game, please. Also try to update your drivers and reinstall directx.

Hopefully this fixes your problem?

Re: Can't launch game...?

Posted: Mon Jul 06, 2015 12:57 pm
by Jekky
IF it does not, can you please supply system specs?

Re: Can't launch game...?

Posted: Wed Jul 08, 2015 4:35 pm
by JosephM
Hello Sereniama,

If you are having problems with the game, please can you verify the install. To do this, please can you open Steam and find the game in your library. Then right click on the game and select "Properties". Then click on "Local Files" and select verify integrity of game cache and report back with the response to this request. It will either say that the game is installed correctly or that certain files have failed. If files have failed, please re-download the game