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Game crashing after it upgraded to 1.4.4 Previously worked
Posted: Wed Jun 10, 2015 2:30 pm
by dwr5150
Hi,
The awesome Pandora game I helped playtest recently started crashing on startup after it upgraded to 1.4.4. It previously worked great. I have tried completely disabling my Norton Suite. I have the error message but what format will the upload attachment permit? (it rejects .docx and .pdf)
I have two kids that are anxiously awaiting your assistance, thanks!
David
Re: Game crashing after it upgraded to 1.4.4 Previously work
Posted: Wed Jun 10, 2015 2:34 pm
by Xilmi
Can you put the error-message in a Zip-file? Image-formats like jpg or png should also work.
Re: Game crashing after it upgraded to 1.4.4 Previously work
Posted: Wed Jun 10, 2015 6:20 pm
by dwr5150
Thanks, I've attached the .png file.
Any ideas?
Re: Game crashing after it upgraded to 1.4.4 Previously work
Posted: Wed Jun 10, 2015 9:43 pm
by Xilmi
It says that the file "PandoraServer.exe" cannot be found. This is extremely weird. Can you look into the game's binaries-folder if it really is not there?
Re: Game crashing after it upgraded to 1.4.4 Previously work
Posted: Wed Jun 10, 2015 10:26 pm
by dwr5150
I see the Pandora.exe file and the Pandora updater.exe file but no server.exe file.
Re: Game crashing after it upgraded to 1.4.4 Previously work
Posted: Wed Jun 10, 2015 10:41 pm
by Xilmi
Can you try reinstalling the game?
Re: Game crashing after it upgraded to 1.4.4 Previously work
Posted: Wed Jun 10, 2015 10:48 pm
by dwr5150
Hmmmm, but how would I do that? I'm sure the link where I purchased it two years ago has expired by now.
Re: Game crashing after it upgraded to 1.4.4 Previously work
Posted: Thu Jun 11, 2015 7:33 am
by Xilmi
I'll inform Sephirok to look at this.
I only have been messing around with the Eclipse of Nashira DLC and so don't know what could have possibly gone wrong with the vanilla-game.
One of the most important files from the game simply going missing cannot be that hard to fix for them.
Re: Game crashing after it upgraded to 1.4.4 Previously work
Posted: Fri Jun 12, 2015 7:52 am
by SephiRok
Hello,
Please run the updater (PandoraUpdater.exe) to fully update and download any missing files.
If issues persist, it is likely due to background security software like antivirus, please see
viewtopic.php?f=268&t=46757
Sorry for the inconvenience,
Rok