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Game not launching on Steam

Posted: Thu Apr 30, 2015 12:57 pm
by Asterix_von_TWC
Hulloh,

I should have bought through Slitherine, but being lazy and eager I bought through Steam :) -

I was punished because upon start, once I get past the pop-up standard Slith-Matrix menu, I get a black screen (does not say game not responding), and although the Steam tab comes up, nothing else happens for eternity and beyond. This issue has not yet been reported it seems.

I am running Windows 7-64 on a very very good machine.

Re: Game not launching on Steam

Posted: Thu Apr 30, 2015 12:59 pm
by Asterix_von_TWC
Asterix_von_TWC wrote:Hulloh,

I should have bought through Slitherine, but being lazy and eager I bought through Steam :) -

I was punished because upon start, once I get past the pop-up standard Slith-Matrix menu, I get a black screen (does not say game not responding), and although the Steam tab comes up, nothing else happens for eternity and beyond. This issue has not yet been reported it seems.

I am running Windows 7-64 on a very very good machine.
The issue does not seem to be with Steam, as when I try to bypass Steam and run the .exe directly from the installation folder the same happens.

Re: Game not launching on Steam

Posted: Thu Apr 30, 2015 1:04 pm
by Myrddraal
Hi Asterix,

A standard thing to check: make sure your video drivers are up to date (latest drivers from the graphics card manufacturers website).

Could you try clicking on the black screen? I wonder if it might be the intro video which is failing to play, and clicking might skip it?

To help us identify your specific problem, could you upload the file called output_log.txt which can found in the Order of Battle - Pacific_Data folder in the game's root directory?

Re: Game not launching on Steam

Posted: Thu Apr 30, 2015 1:10 pm
by Asterix_von_TWC
Myrddraal wrote:Hi Asterix,

A couple of standard things to check: make sure your video drivers are up to date (latest drivers from the graphics card manufacturers website).

Could you try clicking on the black screen? I wonder if it might be the intro video which is failing to play, and clicking might skip it?

To help us identify your specific problem, could you upload the file called output_log.txt which can found in the Order of Battle - Pacific_Data folder in the game's root directory?
Thanks lightning-man-Myrddraal : Here is the file attached

Video drivers on AMD are updated.

Here are my full system specs:

Windows 7-Ultimate 64-bit Service Pack 1
Inter(R) Core(TM) i7-2600k CPU @3.40GHz 3.40GHz
16.0 GB RAM
AMD Radeon HD 7900

3 TB of memory on 2 drives

Edit: zipped because .txt files not allowed

Re: Game not launching on Steam

Posted: Thu Apr 30, 2015 1:15 pm
by adherbal
Did you have a beta version installed at any time?

Try deleting or renaming "Settings" folder in "<documents>\My Games\Order of Battle - Pacific\" and run the game again.

Re: Game not launching on Steam

Posted: Thu Apr 30, 2015 1:17 pm
by Asterix_von_TWC
adherbal wrote:Did you have a beta version installed at any time?

Try deleting or renaming "Settings" folder in "<documents>\My Games\Order of Battle - Pacific\" and run the game again.
Yes I did! I still have it installed... thanks! Will tell you if it works

Re: Game not launching on Steam

Posted: Thu Apr 30, 2015 1:20 pm
by Asterix_von_TWC
Asterix_von_TWC wrote:
adherbal wrote:Did you have a beta version installed at any time?

Try deleting or renaming "Settings" folder in "<documents>\My Games\Order of Battle - Pacific\" and run the game again.
Yes I did! I still have it installed... thanks! Will tell you if it works
Already playing this well-polished masterpiece! Thanks for your quick help, although it seems you lads will not have much to do today :wink:

Re: Game not launching on Steam

Posted: Fri May 01, 2015 6:42 am
by Rood
I also had an issue with the intro video, it did play but was rather choppy (playing on 2560x1440 :)). If I would click any button then the game would crash. But if I didn't interrupt the intro then I would get to the menu and could just play.

I've now disable to play the intro movie (ty for that option!) so problem is solved :D.

Re: Game not launching on Steam

Posted: Thu Jun 04, 2015 8:39 am
by bobrock72
Hi!
How can i disable the intro?

Re: Game not launching on Steam

Posted: Thu Jun 04, 2015 8:44 am
by Brenmusik
Go to options, audio /visual

Re: Game not launching on Steam

Posted: Thu Jun 04, 2015 8:58 am
by bobrock72
What is options?
Is it a folder, a file?
The game don't start. When i click icon, it opens a window and after few time it disappears.

Re: Game not launching on Steam

Posted: Thu Jun 04, 2015 9:33 am
by Brenmusik
Sorry I didn't realise you couldn't get past the intro. You'll have to wait until someone brighter than me comes along.

Re: Game not launching on Steam

Posted: Thu Jun 04, 2015 9:36 am
by bobrock72
thanks all the same

Re: Game not launching on Steam

Posted: Thu Jun 04, 2015 11:43 am
by adherbal
Did you try deleting the settings folder?

If that doesn't help, can you post your log file? More information here:
http://slitherine.com/forum/viewtopic.php?f=372&t=64167

Re: Game not launching on Steam

Posted: Thu Jun 04, 2015 1:35 pm
by bobrock72
Yes, I deleted the folder settings, but nothing changes. My video card is limited,
my pc is outdated (pc with min spec: pentium IV, windows xp pro, 2gb ram, directx 10) and when intro starts the game crashed.

Re: Game not launching on Steam

Posted: Thu Jun 04, 2015 5:59 pm
by adherbal
Pentium 4 :shock: You have an antique on your hands sir! :)

What graphics card does it have?

Can you post the log file? It might give us a clue.

Re: Game not launching on Steam

Posted: Fri Jun 05, 2015 9:44 am
by bobrock72
Sorry! I'm not at home and I tried to remember the characteristics.
I asked my brother: my pc is a pentium D, 3 gb ram, video card amd radeon 7000 series 1 gb, directx 9.0c.
When I back home, I send you the log file.
However, i asked you if there is a way to disable the intro before i start the game

Re: Game not launching on Steam

Posted: Fri Jun 05, 2015 4:27 pm
by Galangalad
Would this help?

It goes there:

<my document>/My Games/order of Battle - pacific/Settings