Page 1 of 1

MP - I cannot see my turn!

Posted: Wed Apr 15, 2015 8:50 pm
by majandro
Hi,

I have a issue with mp.

I have started by first pbem game, accepting an open game of other player.

I have received the email with the notification that it was my turn, but when I enter the multiplayer screen to choose the game, in my matches there is nothing in my turn, but if I select Opponet Turns I can see the game indicating that I'm my own opponent:

Image

I'm using iPad version

I have tried to refresh, logout, close application, but nothing, I can not select the game to play my turn, I only have the option to claim the match.

Any idea?

Thanks.

Alejandro

Re: MP - I cannot see my turn!

Posted: Thu Apr 16, 2015 2:06 pm
by VPaulus
I'm sorry but unfortunately, there's a problem with the multiplayer on iPad.
We hope to have a fix soon for this situation.
We apologize for any inconvenience.

Re: MP - I cannot see my turn!

Posted: Thu Apr 16, 2015 2:37 pm
by johnnybravo
majandro wrote:Hi,

I have a issue with mp.

I have started by first pbem game, accepting an open game of other player.

I have received the email with the notification that it was my turn, but when I enter the multiplayer screen to choose the game, in my matches there is nothing in my turn, but if I select Opponet Turns I can see the game indicating that I'm my own opponent:

Image

I'm using iPad version

I have tried to refresh, logout, close application, but nothing, I can not select the game to play my turn, I only have the option to claim the match.

Any idea?

Thanks.

Alejandro
For now you can try to uninstall the game and install it again, this helps for some players. You may want to back up you savegames using iTunes before uninstalling though.

Re: MP - I cannot see my turn!

Posted: Thu Apr 16, 2015 5:31 pm
by majandro
For now you can try to uninstall the game and install it again, this helps for some players. You may want to back up you savegames using iTunes before uninstalling though.
Ok, It has worked!

Thanks