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After installing T&S, can't access multiplayer

Posted: Sun Apr 12, 2015 12:03 pm
by miverson
OK, got T&S downloaded, installed, and activated on my PC. I tried to sign in to multiplayer for the first time since doing that, and got an error message: "the server has been unable to validate your details, please contact the support forums at www.slitherine.com"

I haven't changed any of my details, to my knowledge. Multiplayer worked fine before activating T&S. My Ipad version, with the same details and T&S activated, is working fine.

Help please.

Thanks.

Re: After installing T&S, can't access multiplayer

Posted: Sun Apr 12, 2015 1:03 pm
by VPaulus
As far as I can see T&S is not registered in your miverson account.
Try registering the game serial number at:
http://www.slitherine.com/register_serial.php

Re: After installing T&S, can't access multiplayer

Posted: Sun Apr 12, 2015 11:39 pm
by iversonjm
Ah, so this is what appears to have happened. As a relic of of some issues long past, I have two forum accounts, IversonJM, and Miverson. Through the wonders of autofill, I registered T&S to IversonJM, while Pike & Shot was registered to Miverson. It now won't let me register my original copy of T&S to Miverson, because the serial number is registered to a different account. I purchased a second copy of T&S and registered it to Miverson and installed it on my computer (inputting the new serial number), but that didn't appear to fix the problem. Same error when I try to access multiplayer. I suspect I may have to uninstall everything and start over, but if there is some fix of reassociating serial numbers that can avoid this hassle, please let me know.

Thanks,

Matt

Re: After installing T&S, can't access multiplayer

Posted: Sun Apr 12, 2015 11:43 pm
by VPaulus
Just contact us at support[at]slitherine.co.uk an we can reassign your serial numbers.