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Game crashes at main screen
Posted: Fri Feb 14, 2014 7:08 pm
by EdPrem
I hit the app button for the game and it crashes within 2 seconds back to iOS. Very frustrating. I cannot play. Please fix and update.
Re: Game crashes at main screen
Posted: Fri Feb 14, 2014 7:13 pm
by EdPrem
Oh yes, I have tries to reboot my iPad to no effect.
Re: Game crashes at main screen
Posted: Fri Feb 14, 2014 7:17 pm
by s_nkarp
A new update should be hitting today (2/14). Hopefully that addresses your issue.
If you still have issues please let us know - tech support will ask about device/iOS version, and show you how to get a crash log so we can figure out what is happening. No way to figure out what's happening without that information (the game doesn't generally crash upon entry -- reviewers would have noticed!).
Re: Game crashes at main screen
Posted: Fri Feb 14, 2014 7:39 pm
by daviddunham
Also please let us know which model iPad and which version of iOS you’re running on.
http://www.shenandoah-studio.com/Forum/ ... f=14&t=529 has an email address at the bottom.
Re: Game crashes at main screen
Posted: Fri Feb 14, 2014 9:11 pm
by EdPrem
Game is still crashing even after update today. iPad 2. Version 7.0.4.
Re: Game crashes at main screen
Posted: Fri Feb 14, 2014 9:47 pm
by EdPrem
Reinstall fixed the problem