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Fatal application

Posted: Sun Dec 07, 2014 3:54 am
by rich12545
Playing the first scenario in the tutorial. Attacked an enemy unit. Got this error and crashed. Played with the patch.

Re: Fatal application

Posted: Sun Dec 07, 2014 3:41 pm
by VPaulus
I'm sorry to hear you are having problems with your game.
Could you please attach a DxDiag report file to your message?

How to get a DxDiag report file:

1. Click on "START" (on Windows 8 press “Windows key” and the “R” key at the same time)
2. Click "run" (skip this step on Windows 8)
3. Type in "dxdiag" and click "OK"
4. Check through the tabs and perform all tests
5. Click "Save all Information..." and save the text file to a location of your choice
6. Attach the file to your message

Re: Fatal application

Posted: Sun Dec 07, 2014 9:34 pm
by rich12545
txt files are not allowed to be uploaded.
xxx files are not allowed to be uploaded.

So how can I upload the file?

Re: Fatal application

Posted: Mon Dec 08, 2014 9:38 am
by VPaulus
Please, zip the txt file.

Re: Fatal application

Posted: Mon Dec 08, 2014 3:05 pm
by rich12545
ok

Re: Fatal application

Posted: Mon Dec 08, 2014 4:54 pm
by VPaulus
Where do you have your game installed? In which folder?

Re: Fatal application

Posted: Mon Dec 08, 2014 5:02 pm
by rich12545
C:\Games\Warhammer

Re: Fatal application

Posted: Mon Dec 08, 2014 5:58 pm
by VPaulus
Please open the folder where the game is installed and rename the subfolder named "Audio" to "_Audio".
Run the game and check if the issue persists.

Re: Fatal application

Posted: Mon Dec 08, 2014 7:28 pm
by rich12545
I went five turns without a crash. Of course I had no sound and no battle animation.

Re: Fatal application

Posted: Mon Dec 08, 2014 8:13 pm
by VPaulus
Have you installed any video/codec pack?

Re: Fatal application

Posted: Mon Dec 08, 2014 10:34 pm
by rich12545
I don't recall anything. Win7 was just installed this last Friday. The latest nvidia driver was installed also. I just looked at my installed programs and except for adobe flash and nvidia I didn't see anything video related.

Re: Fatal application

Posted: Thu Dec 11, 2014 10:25 pm
by VPaulus
Could you also please attach the error.log file to you message?
You can find that file on Documents\My Games\Warhammer 40,000 Armageddon.
I've asked the developer to take a look at your issue.

Re: Fatal application

Posted: Fri Dec 12, 2014 1:52 am
by rich12545
Here it is.

Re: Fatal application

Posted: Fri Dec 19, 2014 9:36 am
by VPaulus
Have you tested the game with 1.03?

Re: Fatal application

Posted: Fri Dec 19, 2014 9:02 pm
by rich12545
I played some and so far so good. I'll post if there are any more problems.

Re: Fatal application

Posted: Fri Dec 19, 2014 9:39 pm
by Kerensky
rich12545 wrote:I played some and so far so good. I'll post if there are any more problems.
That's a relief to hear. Just remember we will try and help with technical issues, but such issues often take time to properly detect, analyze, and repair!