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Games don't change status from Opponent's turn.

Posted: Wed Nov 26, 2014 5:55 pm
by Devilen
So, currently it's showing all my games (5) as Opponent's turn.
I got an email "It is now your turn in the following battle" and I am chatting with my opponent.
Also, in the Opponent's turn tab, in all games it shows my name as the opponent.

I've tried restarting and verifying the game files on Steam.

Halp!

Re: Games don't change status from Opponent's turn.

Posted: Wed Nov 26, 2014 7:27 pm
by VPaulus
Restart the game. Try to login again in multiplayer, reinsert your details, but don't use the tab key when changing from Username to Password.

Re: Games don't change status from Opponent's turn.

Posted: Wed Nov 26, 2014 7:59 pm
by Devilen
VPaulus wrote:Restart the game. Try to login again in multiplayer, reinsert your details, but don't use the tab key when changing from Username to Password.
Nothing. Every game still shows as Opponent's turn.

Re: Games don't change status from Opponent's turn.

Posted: Thu Nov 27, 2014 5:06 am
by Devilen
12 hours later still not able to play multiplayer.

I've changed my pw and tried to reinstall the game.

Re: Games don't change status from Opponent's turn.

Posted: Thu Nov 27, 2014 7:29 am
by Colev13
It's me again (op). I made a new account, but the same problem still exists.
I issued a challenge and got a friend to accept it (Big thank you to ThaMollusk).

I got the emails for 'Challenge accepted' and 'Turn update'.

On my current games tab it shows in Opponent's turn

Code: Select all

Spiral Canyon, Colev13, 11/27/14 09:04:17
Spiral Canyon, ThaMollusk, 11/27/14 09:09:32
Any idea what might be causing this? I've tried it with firewall on and off, restarting the game, verifying the files, changing pw, reinserting the details without tab key (as instructed) and all this with 2 different accounts.

It's starting to get annoying. :evil:

Re: Games don't change status from Opponent's turn.

Posted: Thu Nov 27, 2014 9:52 am
by IainMcNeil
Sorry you are having problems. We did have an issue like this in development which we thought was fixed. It was related to bad characters in the username.

Can you try deleting your username and password completely. Then carefully type them without pressing any additional characters.

DO NOT press the tab key to jump to the password box. We had an issue where this caused exactly the issue you are seeing but I thought it had been fixed.

Use the mouse to click the password box and enter your password.

Let us know if this works.

Re: Games don't change status from Opponent's turn.

Posted: Thu Nov 27, 2014 10:02 am
by Colev13
Hrm, ok. It works. I had to login with the username instead of the email used in the registration.
That is bit confusing since it accepts both.

Sorry for the trouble.

Re: Games don't change status from Opponent's turn.

Posted: Thu Nov 27, 2014 11:41 am
by IainMcNeil
Its definitely a bug - just not one we spotted as we always use usernames.

Re: Games don't change status from Opponent's turn.

Posted: Thu Nov 27, 2014 5:16 pm
by Scotbot
This solved my issue as well, thanks!