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Multiplayer Games missing in Steam after 1.01 upgrade

Posted: Wed Oct 15, 2014 1:15 pm
by Canavan
All my Multiplayer Games are missing in Steam after the 1.01 upgrade.
When I try to login to multiplayer it with my Slitherine/Matrix id it gives an error: "missing_ids_login_error48".
I can login with my Steam id but it shows none of my current multiplayer games.
When I use the Desktop BA2 program I can login with my Slitehrine id without a problem and all my Multiplayer games are there.

Thank you
Richard

Re: Multiplayer Games missing in Steam after 1.01 upgrade

Posted: Thu Oct 16, 2014 2:47 pm
by pipfromslitherine
I'm a little unclear about the issue. The game doesn't use any Steam functionality, so you wouldn't be able to see them via Steam as far as I know. Seeing them ingame, using your Slitherine login, is the only way to see your game list.

Cheers

Pip

Re: Multiplayer Games missing in Steam after 1.01 upgrade

Posted: Thu Oct 16, 2014 8:23 pm
by Canavan
Hi

Thanks for your reply.
Before the new release I could login with the slitherine ID and everything was there. But since I upgraded when I try to login with the Slitherine ID I
get that error message. I Can login with my steam id but then I have no old games from the earlier steam version or any games I started from the BA2 desktop program.

Re: Multiplayer Games missing in Steam after 1.01 upgrade

Posted: Fri Oct 17, 2014 9:56 am
by IainMcNeil
You need to login using the username and password that you created the games with. If you login with a different username then you are effectively a different person with a different set of games. I suspect you've accidentally created 2 accounts.

If you are having trouble logging in contact support and let them know your serial number and username and they'll work it out for you.