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EXCEPTION_ACCESS_VIOLATION

Posted: Sun Oct 12, 2014 10:09 am
by Dadlex
HI,

Pandora First Contact was working fine, then suddenly we get an EXCEPTION_ACCESS_VIOLATION error. The steps are:
- Open Pandora First Contact from Steam
- Select New Game
- Select one of the Nations
- Wait a short time ...
- ... error.

The logs are attached.

We updated the video drivers to try to fix the problem, but to no avail.

Any technical support gratefully received

Re: EXCEPTION_ACCESS_VIOLATION

Posted: Sun Oct 12, 2014 10:34 am
by Dadlex
Some further information has just come to light. It seems that the problem has only started to occur since the update 1.5.2 was released.

Thanks.

Re: EXCEPTION_ACCESS_VIOLATION

Posted: Sun Oct 12, 2014 12:41 pm
by SephiRok
Please try deleting all local content and reinstalling Pandora. Also make sure no ModData could be affecting it.

Re: EXCEPTION_ACCESS_VIOLATION

Posted: Sun Oct 12, 2014 1:58 pm
by Dadlex
Deleting local content and re-installing the game sorted this out. Many thanks for your prompt help.