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grand campaign missing

Posted: Sun Sep 07, 2014 10:38 am
by rcran100
I moved panzer corps from my c drive to my e drive, now my grand campaign saved games wont load and there is no option to start a new grand campaign, the classified folder is empty.

Re: grand campaign missing

Posted: Sun Sep 07, 2014 12:55 pm
by huertgenwald
Most Pc programs aren't supposed to be moved. Instead you are expected to uninstall and reinstall them.
Easy solution (probably): Move PzC back to the old location on your C drive and search for other ways
of winning free space on C, if that was the Initial reason to move PzC.

Re: grand campaign missing

Posted: Sun Sep 07, 2014 7:26 pm
by rcran100
That was the reason,i'll try moving it back,thanks.

Re: grand campaign missing

Posted: Sun Sep 07, 2014 7:59 pm
by ThvN
I actually had this same issue a few days ago (I have been upgrading my old PC), I could move the basic PzC game, AK & AC around but not the GC's. So I suddenly ended up with the same empty screen which you describe.

I think the problem is that the OS registry keeps pointing to the old installation folders and doesn't update properly. I noticed that when I try to re-install the GC's after uninstalling them, the setup program kept 'detecting' a wrong PzC installation folder (which didn't even exist at that point), so it was probably registry-related.

I used a combination of two methods to make sure it worked: I uninstalled the GC's, and cleaned the registry (with CCleaner). Than I re-installed the GC's, and made sure the default installation folder matched the actual PzC folder.

After reinstalling, don't forget to re-apply patch 1.22 because the GC's will be the older versions if you forget this step.

Re: grand campaign missing

Posted: Sun Sep 07, 2014 9:47 pm
by rcran100
Thanks for the reply, i followed your instructions until i got to the reinstallation where it asks for the key. Unfortunately i'm renovating the house just now and everything is boxed up in the loft, so i'll have to try again once the house is finished. Thanks for your help.

Re: grand campaign missing

Posted: Sun Sep 07, 2014 11:57 pm
by VPaulus
If you purchased it in one of our webshops, Slitherine or Matrix Games, you can contact us with your order details and we will provide your serial number.

Re: grand campaign missing

Posted: Sun Sep 14, 2014 1:41 pm
by rcran100
I think it was the slitherine website i purchased it from, what do you need for my order details.

Re: grand campaign missing

Posted: Sun Sep 14, 2014 8:25 pm
by VPaulus
Order reference number and very important, the exact email address you used to place the order.