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Cant download and lauch Hannibal
Posted: Sun Aug 10, 2014 9:07 am
by tmoj2000
Have tried 5 times already
It downloads and then disappears
Norton has the following to say about this file
WS.Reputation.1
WS.Reputation.1 is a detection for files that have a low reputation score based on analyzing data from Symantec’s community of users and therefore are likely to be security risks. Detections of this type are based on Symantec’s reputation-based security technology. Because this detection is based on a reputation score, it does not represent a specific class of threat like adware or spyware, but instead applies to all threat categories.
Re: Cant download and lauch Hannibal
Posted: Sun Aug 10, 2014 9:15 am
by tmoj2000
And now Blue Snap prevents download
I guess I'd like my money back
Re: Cant download and lauch Hannibal
Posted: Sun Aug 10, 2014 9:16 am
by tmoj2000
duplicate post
Re: Cant download and lauch Hannibal
Posted: Mon Aug 11, 2014 8:41 am
by VPaulus
Our software is thoroughly checked before we distribute it to our customers. Unfortunately you're being a victim of a false positive from your Anti-virus system. A false positive occurs when the Anti-virus software mistakenly flags an innocent file as being infected.
http://securelist.com/glossary/57285/false-alarm/
As your achieved the limit of downloads permited with the same link, please contact us at support[at]slitherine.co.uk with your order details and we will provide you with new download links.
I suggest you to disable your anti-virus system during the download and the installation of the game, or that you configure it in a way that doesn't interfere with the download and the installation of the game.
Re: Cant download and lauch Hannibal
Posted: Fri Aug 15, 2014 5:21 am
by tmoj2000
Thanks for the help, much appreciated
It works now.
I had to disable Norton for the install.. Once I enabled it back it immediately deleted the download file.
I would suggest you contact Norton over this issue.. I cant be the only customer with Norton installed so others might run into this problem
On a side note there are some minor display issues... my tool bar is at the bottom of the screen and that interferes with the game screen and the scrolling to the bottom.....
Re: Cant download and lauch Hannibal
Posted: Fri Aug 15, 2014 11:39 am
by VPaulus
You mean Windows toolbar?
You can auto hide Windows toolbabar:
http://windows.microsoft.com/en-us/wind ... =windows-7