How to obtain saves and logs from an iPad using iTunes
Posted: Sun Jul 27, 2014 8:29 pm
Hey,
Here are instructions on how to get game saves and logs from iPad version:
1. Connect your iPad to PC via cable.
2. Run iTunes.
3. Your iPad -may- ask you if it should trust your PC - answer TRUST.
4. In iTunes select the "Apps" section, scroll down to "File sharing" section.
5. Click the CTGW icon on the left - it will list available files on the right panel.
6. Select *.ctgw (for a save) or *.log (for a log).
7. Hit [Save to...] and choose destination folder on your machine.
Btw, instead of [Save to...], you can use [Add...] to copy existing save from PC to iPad and continue game that was started on PC.
Important: This log is overwritten every time you start the game. Please make a copy of the log after any crash/bug you want to report before reloading the game.
Important: The autosave file is overwritten every time you press end turn. Please make a copy after any crash/bug you want to report before pressing end turn again.
NOTE: Please put your attachments in a .zip or .rar format, before you upload it here on the forum, if not, it will not upload at all.
If you follow these steps it will make it a lot easier for us finding the problem, fixing it and getting you up and running asap!
Thanks in advance.
Here are instructions on how to get game saves and logs from iPad version:
1. Connect your iPad to PC via cable.
2. Run iTunes.
3. Your iPad -may- ask you if it should trust your PC - answer TRUST.
4. In iTunes select the "Apps" section, scroll down to "File sharing" section.
5. Click the CTGW icon on the left - it will list available files on the right panel.
6. Select *.ctgw (for a save) or *.log (for a log).
7. Hit [Save to...] and choose destination folder on your machine.
Btw, instead of [Save to...], you can use [Add...] to copy existing save from PC to iPad and continue game that was started on PC.
Important: This log is overwritten every time you start the game. Please make a copy of the log after any crash/bug you want to report before reloading the game.
Important: The autosave file is overwritten every time you press end turn. Please make a copy after any crash/bug you want to report before pressing end turn again.
NOTE: Please put your attachments in a .zip or .rar format, before you upload it here on the forum, if not, it will not upload at all.
If you follow these steps it will make it a lot easier for us finding the problem, fixing it and getting you up and running asap!
Thanks in advance.