Slitherine

I have been playing BA on my new pc for the last month, with no problems. I have just started to play the "Battle of the Bulge" campaign, first scenario, and after 6 to 8 turns game crashes with following error.


BA:BA.exe - Fatal Application Exit

***Unhandled Exception! ExpCode: 0x80000003 ExpFlags:0

ExpAddress: 0x00488450 Please report!

I have had BA since it first came out and have never had any issues at all.

Any help or advise would be much appreciated.

Please post the contents of the error.log file (in My Documents/My Games/BBCBA) immediately after the crash occurs.

Cheers

Pip

I get same error:-
Here is log file:-
VER:20600
PLATFORM: WINDOWS
CPU String: GenuineIntel
Stepping ID = 7
Model = 10
Family = 6
Extended model = 2
CLFLUSH cache line size = 64
APIC Physical ID = 2
CPU Brand String: Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz
Cache Size = 256K
UNKNOWN TAGS IN: CONFIG/SYSTEM.TXT
Unknown Tag: MOVIEMODE
Unknown Tag: DYNAMICENV
Unknown Tag: LAYOUTKILLSENEMYX,
END: CONFIG/SYSTEM.TXT
Found DirectX Version Number: 4.09.00.0904
Creating Device.....
MonkeyInitStart
MIS: Found DD
MIS: IsHW
MIS: SetCoop
MIS: Setting Disp Mode
MIS: Done Init 3D Device
MIS: Tex Enum
MIS: SDRS
MIS: Init Decal Render
Couldn't initialise sound driver - sound card already in use
INITIAL LOAD 681
KERNEL MEMORY CHECKING IS **OFF**

That was not immediately after the crash, as it shows the game exiting correctly.

Cheers

Pip

Hi,

I get the same error. I have attached the file. I hope you can find a resolution for this.

Thanks,
Figo

Sorry, I tried to attach a notepad note but server would not allow a text file? See below.
Thanks again!

VER:20600
PLATFORM: WINDOWS
CPU String: GenuineIntel
Stepping ID = 7
Model = 10
Family = 6
Extended model = 2
CLFLUSH cache line size = 64
APIC Physical ID = 2
CPU Brand String: Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz
Cache Size = 256K
UNKNOWN TAGS IN: CONFIG/SYSTEM.TXT
Unknown Tag: MOVIEMODE
Unknown Tag: DYNAMICENV
Unknown Tag: LAYOUTKILLSENEMYX,
END: CONFIG/SYSTEM.TXT
Found DirectX Version Number: 4.09.00.0904
Creating Device.....
MonkeyInitStart
MIS: Found DD
MIS: IsHW
MIS: SetCoop
MIS: Setting Disp Mode
MIS: Done Init 3D Device
MIS: Tex Enum
MIS: SDRS
MIS: Init Decal Render
INITIAL LOAD 8645
Still refed: C:/Program Files (x86)/Slitherine/Battle Academy/CORE/UI/OPTIONSADVANCED.BSF
Still refed: C:/Program Files (x86)/Slitherine/Battle Academy/CORE/UI/OPTIONSADVANCED.BSF
Still refed: C:/Program Files (x86)/Slitherine/Battle Academy/CORE/UI/OPTIONSADVANCED.BSF
Still refed: C:/Program Files (x86)/Slitherine/Battle Academy/CORE/UI/OPTIONSADVANCED.BSF
Still refed: C:/Program Files (x86)/Slitherine/Battle Academy/CORE/UI/OPTIONSADVANCED.BSF
Still refed: C:/Program Files (x86)/Slitherine/Battle Academy/CORE/UI/OPTIONSADVANCED.BSF
Still refed: C:/Program Files (x86)/Slitherine/Battle Academy/CORE/UI/OPTIONSADVANCED.BSF
Still refed: C:/Program Files (x86)/Slitherine/Battle Academy/CORE/UI/OPTIONSADVANCED.BSF
Still refed: C:/Program Files (x86)/Slitherine/Battle Academy/CORE/UI/OPTIONSADVANCED.BSF
Still refed: C:/Program Files (x86)/Slitherine/Battle Academy/CORE/UI/OPTIONSADVANCED.BSF
Playing as: 0
SIDE 0
Failed D3D call: 80004005
Failed D3D call: 80004005
Failed D3D call: 80004005
ERROR
DDDDD
(0) : Failed
ERROR

######## EXCEPTION: 0x80000003 at address: 0x00488450
C:\Program Files (x86)\Slitherine\Battle Academy;C:\Program Files (x86)\Slitherine\Battle Academy;C:\Windows
KernelErrorHandler
c:\dev\kernel\kernelerror.cpp(192) : +0 bytes (KernelErrorHandler) 0
Error
c:\dev\kernel\kernelerror.cpp(72) : +17 bytes (Error) 0
CMDevice::DrawIndexedPrimitive
c:\dev\monkey10\devicemonkey.cpp(1476) : +10 bytes (CMDevice::DrawIndexedPrimitive) 0
CUIManager::EndGlyphRender
c:\dev\bbc\legion2\uimanager.cpp(6657) : +0 bytes (CUIManager::EndGlyphRender) 0
UIM_EndGlyphRender
c:\dev\bbc\legion2\uimanager.cpp(6572) : +0 bytes (UIM_EndGlyphRender) 0
FTBitmapFont::DrawString
c:\dev\baios\classes\ftbitmapfont.cpp(654) : +12 bytes (FTBitmapFont::DrawString) 0
CUIManager::PrintStringToScreenWithBorder
c:\dev\bbc\legion2\uimanager.cpp(3664) : +0 bytes (CUIManager::PrintStringToScreenWithBorder) 0
CBattleScriptHandler::CallFunction
c:\dev\bbc\legion2\battlescripthandler.cpp(3244) : +0 bytes (CBattleScriptHandler::CallFunction) 0
CScriptHelper::FunctionCall
c:\dev\bbc\util\scripthelper.cpp(1157) : +34 bytes (CScriptHelper::FunctionCall) 0
CScriptHelper::Execute
c:\dev\bbc\util\scripthelper.cpp(756) : +0 bytes (CScriptHelper::Execute) 0
CScriptHelper::Execute
c:\dev\bbc\util\scripthelper.cpp(1107) : +0 bytes (CScriptHelper::Execute) 0
CCScript::ExecuteBlock
c:\dev\bbc\util\c_script.cpp(1044) : +0 bytes (CCScript::ExecuteBlock) 0
CCScript::ExecuteBlock
c:\dev\bbc\util\c_script.cpp(1022) : +33 bytes (CCScript::ExecuteBlock) 0
CCScript::CallFunction
c:\dev\bbc\util\c_script.cpp(274) : +34 bytes (CCScript::CallFunction) 0
CCScript::CallFunction
c:\dev\bbc\util\c_script.cpp(161) : +29 bytes (CCScript::CallFunction) 0
CCScriptInstance::CallFunction
c:\dev\bbc\util\c_scriptmanager.cpp(162) : +0 bytes (CCScriptInstance::CallFunction) 0
CBattleDisplay::RenderCustomUI
c:\dev\bbc\legion2\battledisplay.cpp(16835) : +0 bytes (CBattleDisplay::RenderCustomUI) 0
CBattleDisplay::Render
c:\dev\bbc\legion2\battledisplay.cpp(1486) : +0 bytes (CBattleDisplay::Render) 0
CUIObject::DoRender
c:\dev\bbc\legion2\uicomponents.cpp(1202) : +0 bytes (CUIObject::DoRender) 0
CUIManager::RenderObjects
c:\dev\bbc\legion2\uimanager.cpp(1322) : +0 bytes (CUIManager::RenderObjects) 0
CUIManager::RenderObjects
c:\dev\bbc\legion2\uimanager.cpp(1735) : +0 bytes (CUIManager::RenderObjects) 0
UIManagerRenderFunction
c:\dev\bbc\legion2\uimanager.cpp(1647) : +0 bytes (UIManagerRenderFunction) 0
CMViewport::Render
c:\dev\monkey10\viewportmonkey.cpp(189) : +16 bytes (CMViewport::Render) 0
CUIManager::Render
c:\dev\bbc\legion2\uimanager.cpp(2013) : +0 bytes (CUIManager::Render) 0
CGame::Update
c:\dev\bbc\legion2\game.cpp(752) : +0 bytes (CGame::Update) 0
CPlatform::MainLoop
c:\dev\bbc\legion2\platform_windows.cpp(868) : +11 bytes (CPlatform::MainLoop) 0
WinMain
c:\dev\bbc\legion2\platform_windows.cpp(520) : +11 bytes (WinMain) 0
__tmainCRTStartup
f:\dd\vctools\crt_bld\self_x86\crt\src\crtexe.c(578) : +29 bytes (__tmainCRTStartup) 0
BaseThreadInitThunk
RtlInitializeExceptionChain
RtlInitializeExceptionChain

Thanks for the log! Hmmm - that is reporting a general DirectX E_FAIL error. Which is about as generic as it gets! I would suggest updating your video drivers as it could be a conflict between Windows updates and your current drivers. It could also be a fault in the video card itself that has only just become apparent.

What language are you playing in?

Cheers

Pip

Same issue. was just issed the BETA and just downloaded it and tried to log for the first time.

Issued the beta? Not sure what you mean. The game have been released for months

Cheers

Pip

pipfromslitherine wrote:Thanks for the log! Hmmm - that is reporting a general DirectX E_FAIL error. Which is about as generic as it gets! I would suggest updating your video drivers as it could be a conflict between Windows updates and your current drivers. It could also be a fault in the video card itself that has only just become apparent.

What language are you playing in?

Cheers

Pip

Hi Pip,
Thanks for the response. Windows updates and video drivers are all up to date. I can play games such as Conflict of Heroes, XCom Enemy Unknown and of course Panzer Corps/Allied Corps without issues so I remain confused...
I do appreciate your looking into this though.

I'm playing in English.

Regards,
Figo

Just to check - are you definitely running the most up to date version of Battle Academy? The latest version is 2.6.0

Cheers

Pip

Hi Pip,

Yes, it is build 2.6.0.

Thanks!

Please grab this zip:

https://www.dropbox.com/s/z7ipd6gp76kk8 ... X.zip?dl=0

Drop the EXE from the zip into your install folder and run it. Please let me know if it solves your issue. Note that the existing BA shortcut on your desktop will still be pointing to the original EXE, you'll need to run the hotfix EXE directly.

Cheers

Pip

Hi Pip,

I don't understand what's happening...I can run the file. I get a message saying that mss32.dll is missing or not installed yet it is present in the BA directory??
Normally, if I try out a demo first I usually delete it before buying and installing a game. I didn't do this (who knows why this time ), could this be causing a problem?

Thanks for your continued help!
Regards,
Figo

It sounds like you are running the file directly from the zip. You need to copy the EXE file from the zip into the same folder as the existing BA EXE and DLLs.

Cheers

Pip

Hi

Was there a fix for this in the end?. I have a similar problem. BA won't load says it is checking for updates, just hangs, click OK and you get the eror messages outlined below. I have rasied a ticket with support. I downloaded BA from steam - worked for about 10 days with no problem. I've uninstalled and re installed. Just to eliminate Steam I downloaded the demo version but again get the same error message. I have a PC running windows 10. Thank you.

VER:20600
PLATFORM: WINDOWS
CPU String: GenuineIntel
Stepping ID = 9
Model = 10
Family = 6
Extended model = 3
CLFLUSH cache line size = 64
CPU Brand String: Intel(R) Core(TM) i3-3110M CPU @ 2.40GHz
Cache Size = 256K
UNKNOWN TAGS IN: CONFIG/SYSTEM.TXT
Unknown Tag: MOVIEMODE
Unknown Tag: DYNAMICENV
Unknown Tag: LAYOUTKILLSENEMYX,
END: CONFIG/SYSTEM.TXT
Found DirectX Version Number: 4.09.00.0904
Creating Device.....
MonkeyInitStart
MIS: Found DD
MIS: IsHW
MIS: SetCoop
MIS: Setting Disp Mode
MIS: Done Init 3D Device
MIS: Tex Enum
MIS: SDRS
MIS: Init Decal Render
INITIAL LOAD 1087
ERROR
Data element of line is too long on line 90 in <FromData>
(0) : Failed
ERROR

######## EXCEPTION: 0x80000003 at address: 0x00488730
C:\Program Files (x86)\Steam\steamapps\common\Battle Academy;C:\Program Files (x86)\Steam\steamapps\common\Battle Academy;C:\WINDOWS
0: SymGetSymFromAddr64(): GetLastError = 487
0: SymGetSymFromAddr64(): GetLastError = 487
0: SymGetSymFromAddr64(): GetLastError = 487
0: SymGetSymFromAddr64(): GetLastError = 487
0: SymGetSymFromAddr64(): GetLastError = 487
0: SymGetSymFromAddr64(): GetLastError = 487
0: SymGetSymFromAddr64(): GetLastError = 487
0: SymGetSymFromAddr64(): GetLastError = 487
0: SymGetSymFromAddr64(): GetLastError = 487
0: SymGetSymFromAddr64(): GetLastError = 487
0: SymGetSymFromAddr64(): GetLastError = 487
BaseThreadInitThunk
RtlUnicodeStringToInteger
RtlUnicodeStringToInteger

I've just tried running it off line and it works.

It was a back-end issue - now sorted and everything running OK.