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Pandora Runtime Error
Posted: Sat Jun 14, 2014 7:25 pm
by MistahJ
I bought Pandora from steam yesterday and after it finished installing it I hit play and the following error came up.
Runtime Error!
Program:
...x86)\Steam\steamapps\common\Pandora\Binaries\Pandora.exe
This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information.
Re: Pandora Runtime Error
Posted: Sat Jun 14, 2014 8:04 pm
by PJMayo
I got it from Steam a day and a half ago and have had no problems running it, pre- and post- 1.4.1 update. Have you tried removing it and re-installing?
Re: Pandora Runtime Error
Posted: Sun Jun 15, 2014 5:44 am
by m0nk3n
http://windows.microsoft.com/en-gb/wind ... =windows-7
hover over the link and read the URL desription in bottom corner. will tell you why runtime. maybe graphics driver..

Re: Pandora Runtime Error
Posted: Sun Jun 15, 2014 3:31 pm
by MistahJ
PJMayo wrote:I got it from Steam a day and a half ago and have had no problems running it, pre- and post- 1.4.1 update. Have you tried removing it and re-installing?
I've uninstalled and re-installed the the game a few times. I verified the cache for it as well.
m0nk3n wrote:
hover over the link and read the URL desription in bottom corner. will tell you why runtime. maybe graphics driver..

And I went and updated my graphics drivers and did some system updates but I'm still getting the same error.
Is there a certain C++ package that I need to run the game??
Re: Pandora Runtime Error
Posted: Sun Jun 15, 2014 5:57 pm
by VPaulus
Please attach the log files and a copy of DxDiag.
Re: Pandora Runtime Error
Posted: Sun Jun 15, 2014 7:54 pm
by MistahJ
Here are the log files and the DxDiag.
Re: Pandora Runtime Error
Posted: Mon Jun 16, 2014 12:01 am
by VPaulus
Please try running the game with your Anti-virus disabled.
Re: Pandora Runtime Error
Posted: Mon Jun 16, 2014 1:24 am
by MistahJ
I disabled Microsoft Essentials and attempted to play the game but the same error still popped up. I also tried restarting my computer as well but to no avail.
Re: Pandora Runtime Error
Posted: Mon Jun 16, 2014 8:51 am
by VPaulus
Please try the following. Open the folder where you've installed the game (default: Steam\SteamApps\common\Pandora\Binaries). Locate and select a file named "Pandora.exe". Press the right mouse button and select "Properties". Click on the "Compatibility" tab. Tick the option "Run this program as an administrator". Click on "Apply" and "Ok". Double click on "Pandora.exe" for running the game and check if the issue persists.
Re: Pandora Runtime Error
Posted: Mon Jun 16, 2014 10:28 pm
by MistahJ
Ok so I went and changed the properties to run as administrator. And when I tried to run the game the error message didn't pop up but neither did anything else. Based on the loading mouse the computer appeared to be trying to run it but stopped after a minute or 2.
Re: Pandora Runtime Error
Posted: Tue Jun 17, 2014 8:54 am
by VPaulus
Please match the desktop screen resolution with with your monitor native resolution.
The desktop is set to 1176 x 664. Please set it to 1440 x 900.
Re: Pandora Runtime Error
Posted: Thu Jun 19, 2014 1:05 am
by MistahJ
Ok I changed the resolution and nothing happens. No error, no loading mouse, nothing.
Re: Pandora Runtime Error
Posted: Thu Jun 19, 2014 8:50 am
by VPaulus
As you have change your screen desktop resolution, please post the last log and a new DxDiag report files.
Re: Pandora Runtime Error
Posted: Thu Jun 19, 2014 4:19 pm
by MistahJ
WHOO I got it!! There are apparently 2 ways to run the application. One is from the "Pandora.exe" and the other is from an "autorun.exe" in the steam folder. I set the "Pandora.exe" to run as administrator but not the "autorun.exe". So doing that solved the problem. Thanks for your help I wouldn't have thought to set anything to run as administrator on my own.

Re: Pandora Runtime Error
Posted: Thu Jun 19, 2014 4:39 pm
by VPaulus
Thanks for reporting that.

Re: Pandora Runtime Error
Posted: Sun Jun 22, 2014 7:45 am
by m0nk3n
updating flash player or java could fix it. update restart computer. i had trouble starting with both of those files, the pandora.exe and the autorun.exe, then i updated and reinstalled the game and it worked. so. uninstall game and possible directx packages, update flash player, restart and reinstall.