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Redeeming Your Steam Key

Posted: Fri Jun 13, 2014 2:01 pm
by IainMcNeil
*** EDIT ***

The process of redeeming a Steam key has been changed because of the new site design. Please see the new instructions here:
viewtopic.php?f=58&t=72513


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Re: Redeeming Your Steam Key

Posted: Sat Jun 14, 2014 6:34 am
by Sharkie
Never mind, issue solve.

Re: Redeeming Your Steam Key

Posted: Sat Jun 14, 2014 6:52 am
by IainMcNeil
Saw your other post - glad it got sorted. If you have problems try logging out and in again.

Re: Redeeming Your Steam Key

Posted: Sat Jun 14, 2014 9:25 am
by Marder_slith
I see my registered games on "slitherine /my_page/steam_serials".
There is only a button "Register serial" - if i try register my serial again it says: already in use (logically)
There is no button to get a steam key.
I merged my Matrix-/ Slitherine- accounts before.
Pls help i would like to see my Qvadriga in steam...

Re: Redeeming Your Steam Key

Posted: Sat Jun 14, 2014 9:57 am
by VPaulus
Marder_slith wrote:I see my registered games on "slitherine /my_page/steam_serials".
There is only a button "Register serial" - if i try register my serial again it says: already in use (logically)
There is no button to get a steam key.
I merged my Matrix-/ Slitherine- accounts before.
Pls help i would like to see my Qvadriga in steam...
You'll have to contact us at support[at]slitherine.co.uk

Re: Redeeming Your Steam Key

Posted: Sat Jun 14, 2014 4:33 pm
by DarkX2
So how would I get a Steam key after buying the Android version?

Re: Redeeming Your Steam Key

Posted: Sat Jun 14, 2014 4:45 pm
by VPaulus
DarkX2 wrote:So how would I get a Steam key after buying the Android version?
I'm sorry but you can't. You can only retrieve Steam keys if you buy the PC version.

Re: Redeeming Your Steam Key

Posted: Sat Jun 14, 2014 8:25 pm
by Harmor
Redeeming the Steam key doesn't work at all. When I follow the link all I get is a blank page with a link to purchase Qvadriga on the left, that's it. It is also taking ages to even load the page - I tried over on Matrix games but there is no such option as to get a Steam key at all...

Re: Redeeming Your Steam Key

Posted: Sun Jun 15, 2014 12:06 am
by VPaulus
Harmor wrote:Redeeming the Steam key doesn't work at all. When I follow the link all I get is a blank page with a link to purchase Qvadriga on the left, that's it. It is also taking ages to even load the page - I tried over on Matrix games but there is no such option as to get a Steam key at all...
I have just tested and it's working. Please try with a different Internet browser.
You can also login into your account through here:
http://www.slitherine.com/login?return_url=/my_page

Re: Redeeming Your Steam Key

Posted: Sun Jun 15, 2014 3:09 pm
by Harmor
Yep, I did that actually and it worked with IE (I normally use chrome >_<). Didn't get to reply sooner unfortunately or this matter would have been resolved already - at any rate, thanks for the reply and ofc, thanks for providing Steam keys so quickly!

Re: Redeeming Your Steam Key

Posted: Wed Jul 02, 2014 6:23 am
by DarkX2
DarkX2 wrote:So how would I get a Steam key after buying the Android version?
I'm sorry but you can't. You can only retrieve Steam keys if you buy the PC version.
That is not what was announced here: http://www.slitherine.com/news/item911
Faithful to our habits, we are also going to offer a free Steam key to anyone who has a copy of the game, wherever they bought it from, once the game is available on this digital platform!

Re: Redeeming Your Steam Key

Posted: Wed Jul 02, 2014 8:57 am
by IainMcNeil
Sorry there was a misunderstanding but we have never given out Steam keys to Android or iOS customers and we didn't think it was necessary to specify that. We'll try to remember to add that in future. Steam is a PC platform and we're taking about the PC game. Giving away games on other platforms isn't something we can do for various reasons. There are legal restrictions as its seen as tampering with the sales charts and it wouldn't make sense commercially either.

Re: Redeeming Your Steam Key

Posted: Fri Jun 03, 2016 2:02 pm
by AlbertoC
*** EDIT ***

The process of redeeming a Steam key has been changed because of the new site design. Please see the new instructions here:
http://www.slitherine.com/forum/viewtop ... 58&t=72513


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