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Problems with Download add ons iPad

Posted: Mon May 12, 2014 4:51 pm
by Thrawn1707
Hi Guys, I've downloaded successfully Panzer Corps on my iPad today. But when I try to buy an add on in the game (nö matter which, every time the same problem), I get the message "your purchase cannot be completet", visit iTunes support. iTunes support suggest I should ask here. Anybody have any idea what could be wrong? Tranks.

Re: Problems with Download add ons iPad

Posted: Mon May 12, 2014 7:42 pm
by VPaulus
Hi!

Please make sure you update the game to v1.23 as this might be required before you can buy the expansions pack.

Re: Problems with Download add ons iPad

Posted: Mon May 12, 2014 8:36 pm
by Thrawn1707
Thanks for the advice. Unfortunately, I already have the version 1.23. Any other tips I my try?

Re: Problems with Download add ons iPad

Posted: Mon May 12, 2014 11:04 pm
by pipfromslitherine
Is it possible you have In App Purchases disabled in your Restrictions settings?

Cheers

Pip

Re: Problems with Download add ons iPad

Posted: Tue May 13, 2014 3:52 am
by Thrawn1707
First of all, thanks for trying. But no, I've checked, no restrictions are activated. It should work. Any other ideas?

Re: Problems with Download add ons iPad

Posted: Tue May 13, 2014 4:06 pm
by pipfromslitherine
Have you successfully purchased other IAP in the past? If so then it does feel like an issue at the iTunes end - none of the actual transaction stuff is dealt with by the game itself, it only receives data from the iTunes system.

Cheers

Pip