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PBEM problem

Posted: Tue Apr 08, 2014 10:43 am
by guardsman
When I try to join the PBEM game I am refused access saying I need to go to the App Store and download the latest version.played ok about 2 hours ago.

Re: PBEM problem

Posted: Tue Apr 08, 2014 11:21 am
by kingt
You have to update to 2.60, which was just released.

Re: PBEM problem

Posted: Tue Apr 08, 2014 11:30 am
by peterjfrigate
I just downloaded the patch and got an error when I ran it (I'm on a mac):

The following disk images couldn't be opened
Image Reason
BattleAcademt-2.6.0.d not recognized
kingt wrote:You have to update to 2.60, which was just released.

Re: PBEM problem

Posted: Tue Apr 08, 2014 11:35 am
by kingt
I play it on iPad, so that must be a Mac-specific error. It works fine on iPad after update.

Re: PBEM problem

Posted: Tue Apr 08, 2014 11:45 am
by IainMcNeil
Hi guys,

the updates are just releasing now. The FTP servers have to synch between US and Europe so maybe give it a few hours to let everything settle down and then grab the update.

The Mac update should be 465 MB and the filename should end in .dmg.

You will be able to grab it here once its all settled down.

There are a few fixes in the update but its main purpose is to allow you to get all the expansions in a single Mega Pack for just $29.99. Up until yesterday this would have cost 6 * $15 - $90! We're also reducing the base price of the expansions to $9.99, but that still makes the Mega Pack great value! :)

Re: PBEM problem

Posted: Tue Apr 08, 2014 12:04 pm
by guardsman
Thanks guys for the response.

Would it not make sense to per warn that things like this are to happen would have stopped me wasting people's time.

Just a thought :D

Re: PBEM problem

Posted: Tue Apr 08, 2014 12:31 pm
by IainMcNeil
We did think about it but it was only down for a few minutes before the patch was available so we didn't think it would cause any major problems and we felt we'd cause more confusion if we posted a warning.

Re: PBEM problem

Posted: Tue Apr 08, 2014 1:00 pm
by guardsman
Fair enough but perhaps an addition to the warning screen that pops up saying that if not immediately available the patch will appear shortly. However thank you for the prompt response to my query.