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Using a coupon code

Posted: Fri Mar 14, 2014 11:21 am
by IainMcNeil
If you have a coupon code or gift card here is how it works.

* Select the games you want to buy and add them to your cart
* On the checkout page you'll see a box labelled "Coupon Code"
* Enter your code in this box and click "Recalculate"
* The price will update to show the new price

Please remember you cannot use a coupon code or gift card in conjunction with any other coupon code or gift card. The system only allows one coupon per order.

If you have any questions please let us know.

Re: Using a coupon code

Posted: Mon Dec 21, 2015 12:17 am
by Waltero
A gift card was send to me (a few weeks ago) and one day later it was not usable?

Re: Using a coupon code

Posted: Mon Dec 21, 2015 7:02 am
by zakblood
please contact support[at]slitherine.co.uk

Re: Using a coupon code

Posted: Sat Dec 26, 2015 8:02 pm
by Waltero
Waltero wrote:A gift card was send to me (a few weeks ago) and one day later it was not usable?
zakblood_slith wrote:please contact support[at]slitherine.co.uk
Ah, can't be bothered. I found out the coupon was void once I tried to place an order...I am thankful for that.
Kept me from making a purchase I did not really want anyhow. I don't buy things unless I get a deal. I was making a purchase for the deal, not the product...Yah, I'm a dipshit.

Ah, found my coupon to be active. I will wait till SC3 comes out...Hurry up (before it expires) Hubert ;-)

Re: Using a coupon code

Posted: Tue May 03, 2016 4:34 am
by roymathew
i think if any coupen needed go to (removed) they will help you

Re: Using a coupon code

Posted: Sat May 20, 2017 1:59 am
by jlkuro99
I am trying to use my 2 year anniversary coupon and it is says it is not found when I try to apply it.

Re: Using a coupon code

Posted: Sat May 20, 2017 9:50 am
by VPaulus
jlkuro99 wrote:I am trying to use my 2 year anniversary coupon and it is says it is not found when I try to apply it.
Type the coupon code completely (including the percentage value and the dashes).

Re: Using a coupon code

Posted: Tue Sep 12, 2017 9:59 am
by Pokke
Can I use the anniversary coupon when ordering through Steam?

Re: Using a coupon code

Posted: Tue Sep 12, 2017 11:28 am
by VPaulus
Pokke wrote:Can I use the anniversary coupon when ordering through Steam?
I'm afraid not. The coupon is only for exclusive use on our Matrix and Slitherine stores.
Please note that you can redeem a Steam key for the game if you purchase from our store.

Re: Using a coupon code

Posted: Tue Sep 12, 2017 6:04 pm
by Pokke
Tx! I'll try to work it all out... :)

Re: Using a coupon code

Posted: Fri Dec 07, 2018 9:36 am
by Giraldillobetico
Hello, I received an anniversary coupon, but when I try to use it it tells me that the coupon was not found ...... I received it yesterday December 6 and I am trying to use it to buy the SCII: World at war
PD: I copy and paste the entire code, including the discount percentage
Sorry, my english isnt good, but i think that you understand me.

Re: Using a coupon code

Posted: Fri Dec 07, 2018 10:50 am
by VPaulus
Try with a different Internet browser.

Re: Using a coupon code

Posted: Fri Dec 07, 2018 2:01 pm
by Giraldillobetico
VPaulus wrote: Fri Dec 07, 2018 10:50 am Try with a different Internet browser.
Hello, I tried to buy the game with another browser, and all good, I have recognized the discount, but when it comes to pay something has happened and I have asked for another card. When I go to pay with another card and it does not leave me, it tells me that the discount has been used.
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Re: Using a coupon code

Posted: Wed Dec 11, 2024 3:25 pm
by AdmiralEggman
I tried using my anniversary coupon code (44%) last week on a few games. When entered, it discounted $.09 on a $100+ order.

I opened a support ticket, but it appears to have instantly closed and haven’t heard anything back.

Any idea what’s happening here? Anyone have experience with support tickets?

Re: Using a coupon code

Posted: Wed Dec 11, 2024 9:44 pm
by pipfromslitherine
AdmiralEggman wrote: Wed Dec 11, 2024 3:25 pm I tried using my anniversary coupon code (44%) last week on a few games. When entered, it discounted $.09 on a $100+ order.

I opened a support ticket, but it appears to have instantly closed and haven’t heard anything back.

Any idea what’s happening here? Anyone have experience with support tickets?
Can you try opening another one - it certainly shouldn't behave that way. If you can't get the system to behave, contact support@slitherine.co.uk and they will be able to help.

Cheers

Pip

Re: Using a coupon code

Posted: Wed Dec 11, 2024 11:13 pm
by AdmiralEggman
Hi Pip - I actually went back today and it looked like the issue was with the Southern Storm free physical thing that got added to the cart. When I pulled that out, it worked as expected. Thanks!