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unable to purchase Great Battles of Rome by digital download

Posted: Sun Jan 13, 2008 12:38 am
by maple155
I can't seem to get any games to stay in my shopping cart through the end of the purchase process. I click on "Add digital download to cart" and then the next screen displays my shopping cart, including a reference number, but when I click on "check out" I get the message, "Your shopping cart is currently empty."

This seems only to happen with digital downloads because I could have bought the GBoR boxed version. In trying to solve the problem I made sure slitherine.com is on my list of sites that allows cookies. I did get an error screen referencing a 403 error. By the way, I'm in the States, if that has anything to do with it.

Any suggestions? Thanks.

Posted: Sun Jan 13, 2008 8:53 am
by IainMcNeil
Sorry you are having problems. There should be no problems with ordering from the US as we sell many downloads over there. Sometimes web stuff fails for no obvious reason and the best thing to do is try again later. Can you try one more time and see if it works.

Posted: Mon Jan 14, 2008 6:41 pm
by maple155
Problem solved. The obstacle seems to have been a local program my computer runs called ZoneAlarm. Upon disabling it, I was able to purchase GBoR. FYI, I have been able to make purchases from other sites such as Amazon and Netflix while ZoneAlarm was enabled.