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Unable to log to the server

Posted: Fri Feb 28, 2014 6:23 pm
by STEF78
hello,

I got new link and managed to reload the game but I'm unable to connext to the server Error 8

Thanks

Re: Unable to log to the server

Posted: Fri Feb 28, 2014 6:29 pm
by pipfromslitherine
I'm not sure whether you realise that you posted your username and password in that image? That would obviously allow other people to login to your account. I have deleted the image now.

That error is shown when your login information is incorrect. I would re-check your username and password.

Cheers

Pip

Re: Unable to log to the server

Posted: Fri Feb 28, 2014 6:35 pm
by STEF78
Ok thanks

Sorry for the mistake

Re: Unable to log to the server

Posted: Fri Feb 28, 2014 6:43 pm
by STEF78
I've changed the password but I'm still unable to load the game...

STEF78 vs frogmarc

Re: Unable to log to the server

Posted: Fri Feb 28, 2014 7:06 pm
by pipfromslitherine
You still get the Error 8 message when logging in?

Cheers

Pip

Re: Unable to load the game

Posted: Fri Feb 28, 2014 9:12 pm
by STEF78
No I can log in but cannot load the game

When I click on the game STEF78/frogmarc, a pop up "reading" appears 1 second then it's over and I have to close WITE to continue

Re: Unable to log to the server

Posted: Fri Feb 28, 2014 9:30 pm
by pipfromslitherine
It looks like you have opened a thread on this on the Matrix WitE forums, which is probably the best place to get help on this issue for sure. I would suggest that you post as much information as you can in that thread to allow the team to grab your game and see what is going on.

Cheers

Pip

Re: Unable to log to the server

Posted: Fri Feb 28, 2014 9:33 pm
by STEF78
ok thanks