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Duplicate Serial Number
Posted: Wed Jan 22, 2014 4:05 am
by Jhykronos
I grabbed all the new army list books at once (PC). Immortal fire and Storm of Arrows had exactly the same serial number, but it only works for Storm of Arrows. Help!
Order ID: 77782140
Re: Duplicate Serial Number
Posted: Wed Jan 22, 2014 5:12 am
by Jhykronos
OK, I verified all the other books got unique working product ID#s. Just Immortal Fire somehow got Storm of Arrows' S/N and won't accept it.
Re: Duplicate Serial Number
Posted: Wed Jan 22, 2014 2:04 pm
by IainMcNeil
Sorry about the mix up. If you have not contacted
support@slitherine.co.uk please do so to let them know. We're working on a fix and will have it out ASAP.
Re: Duplicate Serial Number
Posted: Sat Jan 25, 2014 3:18 am
by Jhykronos
IainMcNeil wrote:Sorry about the mix up. If you have not contacted
support@slitherine.co.uk please do so to let them know. We're working on a fix and will have it out ASAP.
d'Oh. They gave me a new serial #, but it was for Storm of Arrows, not Immortal fire. Now I've got 2 Storm of Arrows ID#s and still zero working immortal fire id#s.
Re: Duplicate Serial Number
Posted: Sat Jan 25, 2014 11:02 pm
by Jhykronos
OK, Slitherine support got it worked out. Thanks.