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[SUPPORT] Can not update the game

Posted: Sat Dec 28, 2013 6:03 am
by priclessppp
I am on version 0.7.0 and can not update through the game launcher

the error says

An error occurred while trying to update Buzz Aldrin's Space
Program Manager Please run the update application again or
contact Slitherine for help

unable to determine the install version
Could not get the specified values data

Why dos this say that can you please help me with updating?

Re: Can not update the game

Posted: Sat Dec 28, 2013 7:09 am
by Nacho84
Hello priclessppp,

If the autoupdater in the game launcher refuses to work, try upgrading manually to 0.7.8 by downloading and applying the installer from here.

Then download the upgrade for 0.7.11 and apply it on top of it.

Let me know if you're still having issues.

Cheers,

Re: [SUPPORT] Can not update the game

Posted: Fri Mar 28, 2014 5:53 am
by KyleS
It won't work for me, either - and bought the game yesterday...

There are some other issues, but I wanted to make sure I was updated to the latest one before mentioning them.

Re: [SUPPORT] Can not update the game

Posted: Fri Mar 28, 2014 12:45 pm
by Nacho84
KyleS wrote:It won't work for me, either - and bought the game yesterday...

There are some other issues, but I wanted to make sure I was updated to the latest one before mentioning them.
Hello KyleS,

Welcome to the SPM forums! If you're having problems with the auto-updater tool, please grab the latest patch from this link and install it manually.

Cheers,

Re: [SUPPORT] Can not update the game

Posted: Fri Jul 25, 2014 2:41 am
by 2bauer4
Also getting error messages in trying to update. I have downloaded a file, but it appears to be older than the current version and I cannot get the file to open in Windows 8. Help!

Re: [SUPPORT] Can not update the game

Posted: Fri Jul 25, 2014 1:45 pm
by Nacho84
2bauer4 wrote:Also getting error messages in trying to update. I have downloaded a file, but it appears to be older than the current version and I cannot get the file to open in Windows 8. Help!
Hello 2bauer4,

Welcome to the forums! If you're having troubles using the auto-updater tool, fetch the file manually from this link. Apply that patch first so that you can get to version 0.7.18.1 and then download the latest version.

Apologies if the process is a bit long-winded, the reason behind this is explained in the F.A.Q..

Cheers,