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Multiplayer bug
Posted: Fri Dec 20, 2013 1:56 pm
by Lamalice
Here the message i got since the update.
Not able to finish turn
The file size is different from what the client posted to the server
Is that means that our current games are lost?
Re: Multiplayer bug
Posted: Fri Dec 20, 2013 7:07 pm
by himmelstoss
Yeah, on my end it says that the file size of my opponent is different. It will not send my files.
Re: Multiplayer bug
Posted: Fri Dec 20, 2013 7:09 pm
by himmelstoss
Btw, I did already install the update.
Re: Multiplayer bug
Posted: Fri Dec 20, 2013 7:12 pm
by lordzimoa
Guys are you already updated to v1.22
viewtopic.php?f=121&t=47244
Re: Multiplayer bug
Posted: Fri Dec 20, 2013 9:51 pm
by himmelstoss
Me yep.
Re: Multiplayer bug
Posted: Fri Dec 20, 2013 10:02 pm
by himmelstoss
Well, looks like the patch screwed the ongoing mp games up. Oh, my!

Re: Multiplayer bug
Posted: Fri Dec 20, 2013 10:11 pm
by lordzimoa
Both needs to be on v1.22, that is for sure.
Re: Multiplayer bug
Posted: Sat Dec 21, 2013 1:33 pm
by Rudankort
I have tried it on my end, and turns go out fine for me. Also, judging by PBEM admin interface, most other games do not have a problem either. But this does not help you guys. We need to figure out what's going on.
Just to make sure I understand the issue correctly.
- Prior to 1.22 update everything worked fine.
- After 1.22 neither old games nor new ones (created after update) do not work.
- You can create a challenge with no problems, but you cannot upload your moves.
All correct so far?
Some further questions/things to try.
- What iPad and iOS version are you using?
- What kind of internet connection are you using?
- If you have the access to desktop version, does it behave the same?
- If you want, you can PM me your password, so that I can login to your account and see what's going on. This might give me a clue. After I'm done, change the password.
Re: Multiplayer bug
Posted: Sat Dec 21, 2013 5:58 pm
by Lamalice
All correct
Bug appeared after the update on v 1.21 games
I run ipad 3. Cable connection over wifi
Re: Multiplayer bug
Posted: Sat Dec 21, 2013 8:09 pm
by himmelstoss
Ok, ok just started new game and it is working fine. I really think at this point that pre update games did not carry over. That's fine with me as long as new stuff works.
To all my opponents: I will just delete games now.
Thx,
Himmel
Ps: I guess now I can not even surrender as the same error comes up, plus in can not remove games from opponents list. Oh, well.....
Re: Multiplayer bug
Posted: Sun Dec 22, 2013 4:39 am
by Rudankort
himmelstoss wrote:Ok, ok just started new game and it is working fine. I really think at this point that pre update games did not carry over. That's fine with me as long as new stuff works.
The old games files are correct, this is confirmed by the fact that you can download them and play your turn. The issue must be caused by some logical error on server side. It should be possible to fix, the only problem is Slitherine office is closed for Christmas, and server guys are not available. When they are back, they should be able to fix the old games. This is an unfortunate delay, for which I apologize. But normally we allow people to claim the game as their victory after their opponent is inactive for one month, so even under normal circumstances the game can hang in the list much longer.
Alternatively I can delete your games via PBEM admin interface. Let me know if you prefer this solution.
Re: Multiplayer bug
Posted: Mon Dec 23, 2013 12:54 am
by bones65
hi .. i'm trying to live with this bug.. it's annoying because it's taking 3 times as long to download AND upload the games! now i've just recieved a letter from slitherine saying i've downloaded the games multiple times.. i haven't ! .. but i could've between the amount of time it takes! .. everything was fine until most recent patch. the patch would not work from the 'updates' box on my regular panzercorps start menu,despite trying a number of times .. so i went to the forum and downloaded it successfully first time. but boy is it sloooooow! i'm not very computer literate either, my buddy sometimes comes over to give me a hand, i'm that bad! .. i have howeveer bought everything panzercorps since the beginning,..but have NEVER been able to successfully update from the 'updates box ..it would be REALLY cool if you could make it easier for existing customers.. love the game, not so keen on the updates ;-p
Re: Multiplayer bug
Posted: Mon Dec 23, 2013 3:08 am
by bones65
ok .. seems to be sorted

..(sigh!) ..
Re: Multiplayer bug
Posted: Mon Dec 23, 2013 9:04 am
by Rudankort
Hi guys!
I've got a message from server guys that the issue might be solved, do the old games work for you now?
Re: Multiplayer bug
Posted: Mon Dec 23, 2013 2:26 pm
by janscas
Rudankort wrote:Hi guys!
I've got a message from server guys that the issue might be solved, do the old games work for you now?
Not for me...
Re: Multiplayer bug
Posted: Mon Dec 23, 2013 2:27 pm
by himmelstoss
Nope, sry.
Re: Multiplayer bug
Posted: Mon Dec 23, 2013 3:22 pm
by petirouge
Hi Guys, we found that the server fix wasn't affecting all the old games. We just run a check on each of them, can you please retry?
Re: Multiplayer bug
Posted: Mon Dec 23, 2013 4:15 pm
by Pitemag
Hello, i tried to play multiplayer on PC and then i could upload the game. Before i played on Ipad and it dont work from 1.21 to 1.22
But now it works on PC
Re: Multiplayer bug
Posted: Mon Dec 23, 2013 10:23 pm
by bones65
mine's fine now

Re: Multiplayer bug
Posted: Wed Dec 25, 2013 6:29 am
by himmelstoss
Nice, all games r working again! Thx much, and happy holidays!
Himmelstoss