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Server problems
Posted: Tue Nov 12, 2013 6:42 pm
by enric
Since 24-48 hour the server is giving problems again.
Re: Server problems
Posted: Tue Nov 12, 2013 6:48 pm
by Navaronegun
Indeed. It was down for various 2-3 hour periods SAT, SUN and MON.
Re: Server problems
Posted: Tue Nov 12, 2013 7:20 pm
by glenghiscan
Getting to be on a daily basis ruining a otherwise good game
Re: Server problems
Posted: Tue Nov 12, 2013 8:14 pm
by pipfromslitherine
We are trying to track down the issue. The more information you can provide the better. So whenever you see an issue please let us know the time (and timezone), and ideally your IP address.
Sorry for the ongoing issues, we are, as I say, following up the issues with the server team.
Cheers
Pip
Re: Server problems
Posted: Tue Nov 12, 2013 8:18 pm
by Navaronegun
Pip, if you go back through the last few days I did just that in GMT. It affected the US, UK and Sweden based upon responses.
Nav
Re: Server problems
Posted: Tue Nov 12, 2013 8:31 pm
by Moosemilk
Add Canada to that list. Been having problems for a few days now. Most recently for the past couple of hours.
Re: Server problems
Posted: Tue Nov 12, 2013 11:39 pm
by glenghiscan
At least 8hrs now if they don't sort this out I won't be buying BA2 as the best thing about the game is online play it's ruining the game
Re: Server problems
Posted: Wed Nov 13, 2013 2:01 am
by morge4
All seems ok at the moment here (2100 EST - North Carolina). upload and downloads are approx 8-10 seconds
Re: Server problems
Posted: Wed Nov 13, 2013 2:05 am
by LandMarine47
In Texas 10-20
Re: Server problems
Posted: Wed Nov 13, 2013 2:05 pm
by falco148
Ditto here in South Korea. Havnt been able to access a PBEM game for about 2 days now. Hope u guys can get it sorted soon. I need my daily fix of BA.....I'm an addict!
Re: Server problems
Posted: Wed Nov 13, 2013 4:55 pm
by glenghiscan
Once again not working in uk either 16.55 GMT
Re: Server problems
Posted: Wed Nov 13, 2013 4:59 pm
by morge4
1156 EST, IP address = 75.176.43.168
Took one minute and I got failed to load...retries after that failed automatically
Before that the other turns I played were up and down at about 15 seconds
Re: Server problems
Posted: Wed Nov 13, 2013 8:51 pm
by pipfromslitherine
We have made some server fixes that we hope will solve the issue. If you are still seeing problems then please let us know.
Cheers
Pip
Re: Server problems
Posted: Wed Nov 13, 2013 9:13 pm
by Moosemilk
Was ok two hours ago but getting "Failed to load" now.
MM
Re: Server problems
Posted: Wed Nov 13, 2013 9:39 pm
by falco148
Still no response here 6.00am Seoul Asia. (GMT + 9 hrs). Sent PM.
Re: Server problems
Posted: Wed Nov 13, 2013 10:17 pm
by valery
Sorry for the problem. We were building several indexes to increase the performance of the server, during this time connections were failing, sorry about that. Please try now guys, and let us know if the connection feels faster.