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unable to update

Posted: Fri Nov 01, 2013 10:37 pm
by steely_eyed
I just tried several times to use the update manager, and get the following error message:
An error occurred while trying to updae Buzz Aldrin's Space Program Manager. Please run the update application again or contact Matrix Games for help.
Error Details:
Unable to determine the installed version.
Could not get the specified value's data.


It also states that download of the latest file can be done directly from the website, but I cannot locate it there.
Thanks!

Re: unable to update

Posted: Fri Nov 01, 2013 10:57 pm
by N_Molson
Same here.

Re: unable to update

Posted: Fri Nov 01, 2013 11:10 pm
by Ponepilos
me too

Re: unable to update

Posted: Fri Nov 01, 2013 11:56 pm
by N_Molson
It works now ! :D

Thanks for your professionalism guys ! :)

Re: unable to update

Posted: Sat Nov 02, 2013 12:01 am
by btl0357
So the forum ate my post ... well, here goes again.

I had the same error and right now after an update of the updater, it starts the updater for Command Modern Air Naval Operations ... and fails horribly. =D

Solved: I just reinstalled the game and now it works. =)

Re: unable to update

Posted: Sat Nov 02, 2013 12:05 am
by steely_eyed
working now, thanks!

Re: unable to update

Posted: Sat Nov 09, 2013 2:28 am
by ths92110
As of 11-8-2013, I have been unable to update using the updater. Version 7.4 will download, but then I receive an error message that says: "Unable to download file. An error occurred while downloading information from the server."

Tom

Re: unable to update

Posted: Sat Nov 09, 2013 9:14 am
by Nacho84
ths92110 wrote:As of 11-8-2013, I have been unable to update using the updater. Version 7.4 will download, but then I receive an error message that says: "Unable to download file. An error occurred while downloading information from the server."

Tom
Hello ths921110,

Can you try downloading it from ftp://ftp.matrixgames.com/pub/BuzzAldri ... p-v074.zip and installing it manually?

Cheers,