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Price rip off for Australian download

Posted: Sun Oct 27, 2013 12:21 am
by griff
I was lucky enough to recently purchase Panzer Corp in a sale for AU$10. Impressed with the game I went to the Slitherine online shop to purchase Panzer Corp Grand Campaign Mega Pack as a download.
Your web site offered the following currencies which with the current AU$ exchange rate were $29.90 = AU$31.19, UK Pound 19.99 = AU$33.71 and Euro 23.99 = AU$ 34.56.
When I continued to the purchase page the purchase price became AU$44.99. This is nearly a 30% mark up for the same data package been downloaded in USA, UK & Europe.
This is a rip off. Not impressed!

Re: Price rip off for Australian download

Posted: Sun Oct 27, 2013 8:09 pm
by pipfromslitherine
We are not in control of the exchange rates used by the payment processors in each country. The exchange rates posted on the web etc are not the actual rates which banks and credit cards use when purchases are made, so comparing them isn't all that helpful, especially as there are often additional charges for currency exchanges. As an example, the XE.COM rates (which I guess is where you did you calcs) are mid-market rates, so the actual sell price for AUD will be considerably lower.

I believe there are some postings on the Matrix forums from the guys who spend more time working with Plimus than I, but I think I have gotten the gist right.

Cheers

Pip