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Register

Posted: Wed Oct 16, 2013 4:11 pm
by generalgonzo
Hi,
I can“t Register my new product! When I enter my account data (key is already automatically taken) it gives me the following message:

Error 45: Serial Number Not Found


Please investigate this - thank you!

Re: Register

Posted: Wed Oct 16, 2013 4:54 pm
by Tamas
Hello,

The problem is fixed now. :)

Re: Register

Posted: Wed Oct 16, 2013 5:37 pm
by generalgonzo
now he says this:

Error 31: Serial Number Already Registered

and no entry in the registered games on "my page" :(

Re: Register

Posted: Wed Oct 16, 2013 6:48 pm
by VPaulus
I have just checked and the serial number is already registered in your Slitherine account, that's why you have received the serial message that it was already registered.

Re: Register

Posted: Wed Oct 16, 2013 6:57 pm
by generalgonzo
ok, thank you