Slitherine

Issue: Connection Problems with Server
Reproducible: random - majority of tries failed connection
Time observed: Friday and Saturday 27-28 Sept. (game bought Friday 27 Sept so no comparison before Friday 27 Sept)

STEPS:
1) Started Game - Logged onto MP - always reached login page - always reached active games list (no issues observed in these steps)
2) Sometimes no current matches observed although match saving was present - refresh solved this issue - partially needing multiple tries
3) after selecting match sporadically observed "unable to connect to server" issues - retried multiple times while changing and adjusting my computer system
4) always achieved match download and start after multiple amount of tries with a maximum of about 10 or so (while configuring system)
5) received email notification "Slitherine PBEM++ Server Message Panzer Corps: We noticed you have downloaded some turns multiple times. If you are having any technical issues please report them at www.slitherine.com/forum"
Please help me. my pc is OK, my internet connection too. i can play other games online and normally surfen.
TY

This problem started a week ago with slow upload/downloads time then progress to a system shutdown. Puzzled as to why it has just popped up as an issue. You clearly have a server issue. Can you not give a system status update as the first subject you see on your home page. Why is it relegated to a forum posting? Just let as know there is a problem and an estimation for repair. I have twelve games on hold. Your site is far to forum driven.

We are having issues with our server and we are trying to fix it.
There's no estimate. We hope to be able to fix it soon.
Our apologies for all the inconvenience.

Bravo my friend, BRAVO!

To help us to pinpoint the cause, could you send us an email to multiplayer@slitherine.co.uk when the problem occurs with the following info: time when the problem occured (including timezome), game and your Internet IP address.

Thanks!

The issue seems fixed. Could you please try now and check if the issue persist?
All feedback is appreciated.
Thank you.