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Can't install updates because of Invalid Key message

Posted: Sat Jul 06, 2013 6:06 pm
by BrestCastle
Good day,

I'm an owner of the Panzer Corps Wehrmacht game. I've purchased a license CD copy of the game and registered my licence key on the website. The current version of the game is 1.14 (in the Russian localization). When i try to play a multiplayer game, I see a message that the game is out of date and in order to play a multiplayer game it needs to be updated with the latest version. I launched the game updater and downloaded the latest patch v.1.20. Next I tryed to install the patch but couldn't. Installation requires to enter the licence key but it says that my key is invalid. So I can't install the patch.

Please help me to resolve this issue.

Thanks,
Gleb Vasilevsky

Re: Can't install updates because of Invalid Key message

Posted: Sat Jul 06, 2013 8:43 pm
by VPaulus
Welcome.
Please uninstall the game and reinstall it again. Before updating try running the game anh check if you still have the same issue.
If the game is running without any issue then please download the patch from the link below:

ftp://ftp.matrixgames.com/pub/PanzerCor ... e-v120.zip

Unzip the downloaded file. Run the extracted file to update the game. Run the game and check if the issue is persisting.

Re: Can't install updates because of Invalid Key message

Posted: Sat Jul 06, 2013 10:44 pm
by BrestCastle
Unfortunatelly, I've got the same result.

What I've done:
1. Uninstalled the game.
2. Reinstalled the game (version 1.14)
3. Launched the game and started MULTIPLAYER - and received the same message:
screenshot 1
screenshot 1
01_multiplayer_v1.14.jpg (233.61 KiB) Viewed 4647 times
4. Downloaded the patch by the link you provided me.
5. Unzipped the patch and launched it.
6. Received the same error during installation:
screenshot 2
screenshot 2
02_patch_1.20.jpg (243.92 KiB) Viewed 4647 times
What should I do now?

Re: Can't install updates because of Invalid Key message

Posted: Sat Jul 06, 2013 11:00 pm
by VPaulus
Where have you purchased your Panzer Corps version? Don't you have Panzer Corps 1.00? Only 1.14?

Re: Can't install updates because of Invalid Key message

Posted: Sat Jul 06, 2013 11:27 pm
by BrestCastle
I've purchased an official russian edition on CD in a store of www.nd.ru publisher. The game was released 1 july 2013 in Russia. The version of the game is 1.14 as described in the installation manager of the game.

Re: Can't install updates because of Invalid Key message

Posted: Sun Jul 07, 2013 3:42 pm
by VPaulus
I'll try to contact our office and check if there's any difference between the Russian localized and international version.

Re: Can't install updates because of Invalid Key message

Posted: Sun Jul 07, 2013 4:21 pm
by BrestCastle
I'll be waiting for your answer. Thanks.

Re: Can't install updates because of Invalid Key message

Posted: Mon Jul 08, 2013 8:39 pm
by VPaulus
I have sent you a personal message. Please check your messages in the forum.
We need you to test one thing.

Re: Can't install updates because of Invalid Key message

Posted: Mon Jul 08, 2013 10:13 pm
by BrestCastle
I have replied to your message.

Re: Can't install updates because of Invalid Key message

Posted: Tue Jul 09, 2013 10:46 pm
by VPaulus
I can confirm it now. There's a problem with Russian localized 1.14 version and update 1.20.
This will be fixed on the next patch.
Our apologies for all the inconvenience.

Re: Can't install updates because of Invalid Key message

Posted: Wed Jul 10, 2013 6:04 am
by BrestCastle
Thanks a lot for your support. I'm looking forward to the next patch.

Re: Can't install updates because of Invalid Key message

Posted: Tue Oct 15, 2013 8:53 pm
by VPaulus
The patch is out:
ftp://ftp.matrixgames.com/pub/PanzerCor ... e-v121.zip

Our apologies for all the delays.

Re: Can't install updates because of Invalid Key message

Posted: Tue Oct 15, 2013 9:08 pm
by huertgenwald
Image

Re: Can't install updates because of Invalid Key message

Posted: Wed Oct 16, 2013 9:04 pm
by BrestCastle
Thank You!