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How to redownload?
Posted: Wed Apr 10, 2013 8:40 pm
by greymarcus
Hello,
I'm sorry if this is the wrong place for this. I installed mods on Panzer Corp and now have to reinstall. Where do redownload the full version without buying it again.
Thank you
Re: How to redownload?
Posted: Wed Apr 10, 2013 8:44 pm
by pipfromslitherine
If you send an email to
support@slitherine.co.uk with your order/serial details they will send you a new download link for you to grab the installer. You will never have to re-purchase the game in order to download
Cheers
Pip
Re: How to redownload?
Posted: Thu Jun 27, 2013 7:22 am
by Paulmatthew22
Its annoying that I have to wait 2 days(!!!!) for a redownload link from slitherine when I can access my STEAM account at ANYTIME(!!!!) and redownload my games any time I want! I hope Slitherine gets it together soon, because its just stupid I cant download again from the SAME IP address IMMEDIATELY!
Re: How to redownload?
Posted: Thu Jun 27, 2013 9:55 am
by VPaulus
Welcome.
I do apologise for the inconvenience this may have cause you. We usually reply in less than 12 hours once we received the request for new download links.
I've checked our helpdesk, and your request unfortunately only arrived less than 3 hours ago. It seems that you contacted Plimus (our e-commerce partner)and not us directly (support[at]slitherine.co.uk) which always takes a lot longer.
Anyway new download links were already sent to your email address.
It's in our wish-list to implement an easier way for users to download their games. But until then, please if you've any issue, contact us directly at support[at]slitheirne.co.uk.