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PBEM Problem
Posted: Fri Jan 04, 2013 7:39 pm
by Kuczowitz
When trying to get on to PBEM, after clicking Multiplayer, I now instead of getting a log in screen, I get a message box saying 'Serial Number is Registered'. When I press the OK button nothing happens. von Czech
Re: PBEM Problem
Posted: Fri Jan 04, 2013 11:28 pm
by VPaulus
Hi Welcome.
Is your game updated to 1.11?
Re: PBEM Problem
Posted: Sat Jan 05, 2013 12:15 am
by Kuczowitz
Yes. I was able to log in to a PBEM with no problems 24hrs. earlier. Should add that although I am new to multiplayer, I am an old hand at Panzer Korps and before that Panzer General. LOL.
Re: PBEM Problem
Posted: Sat Jan 05, 2013 2:40 pm
by VPaulus
When you select Multiplayer on the main menu, do you see the message "Initializing Multiplayer" with the animating sprockets?
Re: PBEM Problem
Posted: Sat Jan 05, 2013 4:45 pm
by Kuczowitz
Yes I get the revolving sprockets. Following this I receive the message 'serial number is registered'. when I press the OK button the program returns to the original New Game/Load Game/ multiplayer screen. There has been no change in the game playability.
Re: PBEM Problem
Posted: Sat Jan 05, 2013 7:28 pm
by VPaulus
Odd. Wouldn't you mind just to uninstall the game and install it again, just to rule this out.
Thank you.
Re: PBEM Problem
Posted: Sat Jan 05, 2013 7:33 pm
by Kuczowitz
OK. If I uninstall Panzercorps, will I have to reinstall all the other Campaign games as well?
Re: PBEM Problem
Posted: Sat Jan 05, 2013 11:36 pm
by VPaulus
I'm afraid you have. But you could try first to set a new password at your Slitherine account, and check at the same time if the game serial is registered in your account.
Please note that by changing the password, your forum password will also change.
Re: PBEM Problem
Posted: Sun Jan 06, 2013 8:29 am
by Kuczowitz
Ok on that. I have already changed my password and checked that the game is registered to my account. I'll let you know what happens when I reinstall all my programs.