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Can't download DLC 39

Posted: Thu Nov 08, 2012 6:55 pm
by jayman
I've got a problem. I purchased the download of DLC 39, and after a few minutes of trying to get it downloaded I started the download on firefox. The download cancelled itself however, and now when I try to download it again I get a message from plimus saying it's no longer available. HELP! I've paid for this and I want to play the campaign!

I get this:

Cannot download


This product is no longer available for download, this may be due to the maximum number of allowed attempts exceeded or the allotted time.
Please contact the manufacturer of the product for support.

Re: Can't download DLC 39

Posted: Thu Nov 08, 2012 7:18 pm
by jayman
Ok, it's sorted. Plimus reset the url and it's downloading (slowly!) as I write this.

Re: Can't download DLC 39

Posted: Thu Nov 08, 2012 7:25 pm
by VPaulus
Thanks for reporting back. :)
If you have any further issue please send a mail with your order details to info@slitherine.co.uk.

Re: Can't download DLC 39

Posted: Thu Nov 08, 2012 7:36 pm
by jayman
No problem. I like Slitherine becasue they have such a quick, and an excellent, customer service policy. It stops you getting annoyed and frustrated!