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Hidden Tax?

Posted: Wed Jul 18, 2007 12:39 pm
by Gamerdom
why is it you go right the way through the ordering process for it to then add in the tax? Why can't you include it in the software cost upfront, or highlight what it will be.

I didn't go through with my order as I didn't see why the software included a hidden extra tax charge.... when I go to a Game store in the High Street the price listed is the price I pay - they don't then add an extra few pounds tax.

Posted: Wed Jul 18, 2007 1:29 pm
by IainMcNeil
As our website is globally available we can't calculate the tax until you pick your currency and location, as tax varies by country and currency. This is all part of the Digital River payment software we use so is not directly under our control.

Sorry for any confusion.