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Unregistering a serial number

Posted: Sat Aug 11, 2012 10:52 pm
by commandermattie
I was using a friends copy of this game to evaluate prior to purchasing. I am now ready to purchase. Unfortunately, I registered their serial number for the game to play multiplayer. So now I need to UNREGISTER it. Can anyone tell me how this is done?

Re: Unregistering a serial number

Posted: Sun Aug 12, 2012 9:01 pm
by pipfromslitherine
If you registered the serial number, then it must be the case that they did not. It might be simpler to purchase the game and then give them the new serial?

Cheers

Pip

Re: Unregistering a serial number

Posted: Tue Aug 14, 2012 1:05 am
by commandermattie
Hi pipfromslitherine. Thank you for the response. The only problem is that I have given them back their installation media and I am in a different state. Also - since I uninstalled, I do not have the serial number any more. Would love to simply purchase from your site and download, then let them install and register what they purchased. Can that work?

Re: Unregistering a serial number

Posted: Tue Aug 14, 2012 2:16 pm
by bassani2009
Hi commandermattie

I do apologise for the delay. I've unregistered the Battle Academy serial number from your account so your friend can register the game to their account.

Kind Regards

Christian Bassani
Slitherine Ltd / Matrix Games