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Unable to purchase DLC

Posted: Tue Jun 19, 2012 9:19 pm
by hags99
Tried to download DLC 41, 42 43 with Paypal. Unable to complete transaction. Went to blank screen when trying to finalize paypal transaction. I don't think the transaction was complete, but I'm not going to try it again!
So, how can I complete this? I've had trouble with Slitherine transactions before, what is the matter with your online store anyhow? Waiting for CTGW when it comes out!
EDIT: The transaction went thru Paypal for 14.97, so how can I get the game downloaded?

Re: Unable to purchase DLC

Posted: Tue Jun 19, 2012 10:28 pm
by VPaulus
You'll receive a confirmation email with download links and serials.
Check your spam folder.

Re: Unable to purchase DLC

Posted: Wed Jun 20, 2012 4:04 am
by hags99
The transaction crashed somewhere between Paypal and the Slitherine response. PayPal was charged, no EMail confirmation from Slitherine.
Spam folder is empty. Can't you just check to see that the confirmation was sent?
Anyhow, I still need a link and serial. Thx.

Re: Unable to purchase DLC

Posted: Wed Jun 20, 2012 10:37 am
by IainMcNeil
Sorry about this - can you mail as much info as you have to info@slitherine.co.uk and we'll check it out.