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How do I RE-download purchased games?

Posted: Mon May 28, 2012 10:37 pm
by tommyfang95
Hi..

My computer suffered from a hard drive failure so that all my game files and everything else (obviously) were gone, however, I still kept my serial code for Field of Glory and Rise of Rome modules and now I am using a new Macbook and I want to re-install these two games.

I know that the online store sent me two links to download my game but for some reason I transferred all my e-mails in my yahoo mailbox to my computer so they disappeared as well... Now I have to start everything all over again...

Would anyone please explain to me what I should do next? I don't want to purchase another copy of the game if that is the only way I can retrieve my game files....

Thank you all!

Re: How do I RE-download purchased games?

Posted: Tue May 29, 2012 9:32 am
by IainMcNeil
If you have your order ID mail that to info@slitherine.co.uk. If not send us a much detail as you have and we'll try to locate the order.