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Is the shop working?

Posted: Sat Apr 14, 2012 11:55 am
by EagleMountainDK
Hi,

I ordered one copy of Field of Glory Napoleonic the 12.4.2012 and got a mail from WordPay that I had paid. But no order confirmation or the like from you. I wrote to support@slitherine.co.uk as instructed by the mail from WordPay yesterday.

Is everything ok?

Thanks in advance.
Mark

Re: Is the shop working?

Posted: Sat Apr 14, 2012 11:59 pm
by VPaulus
Sorry to hear that you're having issues with your order, Cougar.
But from time to time it seems this is happening with some orders. So unfortunately, you're not an isolated case.
The office is close on the weekend, and probably the guys up there didn't have time to process your mail on Friday.
Most probably you'll get only an answer on Monday. to your email, with links for downloading.
Sorry for all the inconveniences. :(

Re: Is the shop working?

Posted: Mon Apr 16, 2012 6:36 am
by EagleMountainDK
Thanks!

Re: Is the shop working?

Posted: Mon Apr 16, 2012 1:47 pm
by EagleMountainDK
Just got an e-mail that my book is on my way :)

Thanks!

Cheers
Mark