Slitherine

Dear All,

it has just come to our attention that an error during the manufacturing process that all of the boxed copies of Panzer Corps Grand Campaign '39 and Grand Campaign '40 purchased via the Slitherine or Matrix store had been put on hold. This means that no boxed copies for either of these games have been manufactured or shipped. The process was mistakenly put on hold because of a defect which was resolved, but the process was not restarted. Due to this error it will take until Tuesday 15th November for the factory to catch up with the orders. We are already reviewing our processes to ensure this cannot happen again. This does not affect the main Panzer Corps boxed copies.

We are extremely sorry for the mistake and would like to take this opportunity to apologise for the delay in dispatch of your orders.

We greatly value your support and as a gesture of goodwill we will be contacting everyone who ordered a boxed copy over the next few days with a discount voucher.

Once again we would like to take this opportunity to apologise for the problem.

The Slitherine Team & Matrix Teams

Thank you very much,,I was starting to get worried

Thanks for the notification. I was already wondering of belgian postal services were on strike.

nikivdd wrote:Thanks for the notification. I was already wondering of belgian postal services were on strike.

In the distribution center of Liege as often...

I have received my discount voucher - thank you. Just one question though - is the discount off any ONE game or ONE order (ie more than one game in one order) ?

Thanks a lot, i received the mail that the items were shipped.
How long is the discount voucher valid?

The voucher is valid for a month - it should have said so in the mail?

It is valid for a single game.

Once again apologies to all involved.

Testing 1,2,3. This is a test.

Sorry, but I have to test again.

Received the parcel today
Thanks!

I just received an email from Amazon.de that my order for the vanilla game (so not the GC 39/40) that was meant to be released today will be delayed for several days. Has this anything to do with the problems mentioned in the op?

I'm just curious here, though I wouldn't mind getting a discount voucher

No nothing to do with us