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Bought both DLCs, but got error with Paypal/Plimus

Posted: Fri Nov 04, 2011 8:20 pm
by NorwegianBlood
and a as a consequence I have been charged $9.98 twice.
Could you please fix this?

The first transaction:
Nov 4, 2011 10:47:53 PDT
Transaction ID: 24J83075UP112113D
Did not give me any e-mail confirmation (serials for DLC packs)

While searching in the history log to find out if I had missed out on the serial information after payment I accidentally
started the payment again (arrrgghh)

The second transaction:
Nov 4, 2011 13:07:15 PDT
Transaction ID: 6SX84492J2876014S
This one "went through" and got me the serials via e-mail.

I do not know what the heck happened the first time, but I never got the confirmation e-mail.

So I ask of you kind Sirs, to repay me my money :)
Thanks in advance

Posted: Fri Nov 04, 2011 8:25 pm
by VPaulus
Hi.

Send your order details to info@slitherine.co.uk.
In the forum we cannot sort out this kind of issues.
Please note, that the office is closed at the weekend, and only Monday they will look to your mail.

Posted: Fri Nov 04, 2011 8:40 pm
by NorwegianBlood
Thank you for your quick reply.
I have sent an e-mail.

Have a nice weekend!

Posted: Sat Nov 05, 2011 3:48 pm
by Krystian26
Cool man i m waiting too :D so im invite you to the game. Christian. :lol: