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Problem with automatic update

Posted: Sat Sep 24, 2011 12:51 pm
by Iscaran
There seems to be a problem with the automatic updater.

It starts fine with "Downloading PanzerCorpsWehrmacht-Update v101.exe from update3.matrixgames.com

But the loading bar stays @0.00% with an estimated time left 0:00 - Despite showing transfer rates ranging from ~4-5 kb/s to 20kb/s.

I have it running since morning and it shows variable speeds jumping from.

Any ideas on how to workaround / fix this ?

Posted: Sat Sep 24, 2011 2:00 pm
by El_Condoro
I've seen a couple of reports that the downloader is very slow. Download from here viewtopic.php?t=27968 - it doesn't seem to cause problems and it's faster. Then just run it.

Posted: Sat Sep 24, 2011 2:39 pm
by Sebastiansc
auto update dont work for me - server error
im update manualy...

Posted: Sat Sep 24, 2011 3:11 pm
by Iscaran
OK...the manual download worked.

Its not that its download "slow" it apparently does not download at all - despite showing that it is.

Posted: Mon Sep 26, 2011 1:57 am
by shadowx
i cant download it from the link. after clicking it i click on save button then have to go into my download file to find it. when i click on it there i get a "it is not a valid win32 application. dont know whats wrong.

Posted: Mon Sep 26, 2011 1:58 am
by VPaulus

Posted: Mon Sep 26, 2011 2:39 am
by shadowx
same problems. nothing is working. same message. isnt a valid win32 app. and when i get a zip file there isnt any files to extract it tells me.

Posted: Mon Sep 26, 2011 2:44 am
by VPaulus
Try to disable your antivirus when downloading, but be sure to only use a site you trust when you have disabled your virus checker.

Posted: Wed Sep 28, 2011 9:36 am
by IainMcNeil
Are people still having problems with the auto updater?

Posted: Wed Sep 28, 2011 10:28 am
by Sebastiansc
it still dont work for me
here im put log file if this help...


[09/28/2011 12:26:15] Success Update started: D:\Panzer Corps\update.exe
[09/28/2011 12:26:15] Notice Update engine version: 3.0.0.0
[09/28/2011 12:26:15] Notice Product: Panzer Corps, version %ProductVer%
[09/28/2011 12:26:15] Success Language set: Primary = 21, Secondary = 1
[09/28/2011 12:26:15] Success Include script: _TU20_Global_Functions.lua
[09/28/2011 12:26:15] Success Display screen: Welcome
[09/28/2011 12:26:16] Success Display screen: Download Server Script
[09/28/2011 12:26:20] Error An error occurred when trying to download the server file. Server ID: TrueUpdate Server 1 : An error occurred when trying to open the FTP file. (3618)
[09/28/2011 12:26:20] Error Serwer zwrócił informacje rozszerzone
(3618)
[09/28/2011 12:26:20] Error Server Returned Extended Information: 200 Type set to I.
500 PORT/EPRT (Active Mode/Extended Active Mode) is not supported. Use PASV/EPSV instead of this
502 Unknown ftp command
(0)
[09/28/2011 12:26:20] Error Script: Download Server Script > On Start, Line 114 (3618)
[09/28/2011 12:26:20] Success Display screen: Download Server Script Failed
[09/28/2011 12:26:21] Success Run client data event: Client Script
[09/28/2011 12:26:21] Notice Exit update process (Return code: 5)

Posted: Wed Sep 28, 2011 11:27 am
by bassani2009
Hi Sebastiansc

Please mail info@slitherine.co.uk staing your issue and will send you a download link thats directly from our servers.

Best Regards

The Slitherine Team

Posted: Thu Sep 29, 2011 1:29 am
by RARG
The automatic update does not work for me.

I have problemas with manual update too. I have downloadaed the update file 4 times from 4 different links. When I try to execute the EXE file the splash screen opens and then closes. I already tried disable anti-virus before downloading. Nothing works.

Posted: Thu Sep 29, 2011 3:49 am
by VPaulus
RARG wrote:The automatic update does not work for me.

I have problemas with manual update too. I have downloadaed the update file 4 times from 4 different links. When I try to execute the EXE file the splash screen opens and then closes. I already tried disable anti-virus before downloading. Nothing works.
Try to execute the exe with Windows in safe mode.
http://www.pchell.com/support/safemode.shtml

Posted: Mon Oct 03, 2011 11:38 pm
by bojanzver
Anyone knows the serial number of the new patch v1.01?

Posted: Tue Oct 04, 2011 1:13 am
by VPaulus
bojanzver wrote:Anyone knows the serial number of the new patch v1.01?
Welcome.
The serial number for 1.01 is the same serial name you used to install 1.00.
Just look for PanzerCorps.TXT inside Panzer Corps main folder, in case you've lost it.

Posted: Tue Oct 04, 2011 9:54 am
by IainMcNeil
We're working on a new version of the game menu to get rid of these update issues.

For now you can use the direct link to the file on our servers but it will be a bit slower due to demand:
http://matrixgames.com/products/399/downloads/