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Help please

Posted: Fri Aug 19, 2011 3:31 pm
by amenofi64
Hi guys, i buyed the Eternal Empire pack, download + cd and i payed by pay pal (i can provide the Id translation).
Yet i don't have received any mail for the download link (and i've checked spam mail also).
Please, can You help me? :cry:

Posted: Fri Aug 19, 2011 8:47 pm
by amenofi64
I buyed a second copy of the extension, only download at time and now the download are OK.
I checked plimus customer service, but the answer was "download no longer available, you cannot download ".
But i ve not recevied the first link...

Posted: Mon Aug 22, 2011 9:31 am
by IainMcNeil
Sorry you are having problems. Can you mail info@slitherine.co.uk with details of both orders and we'll check it out and get you up and running.

Posted: Mon Aug 22, 2011 9:57 am
by amenofi64
Resolved. Thanks again.