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Bought it but didn't receive serial

Posted: Mon Jul 11, 2011 4:16 pm
by katro79
Hello,
i just bought the game through the Slitherine Shop and downloaded it.

I didn't receive the E-Mail with the serial-key yet though.

How long is it supposed to take ?

Greetz,
katro79

Posted: Mon Jul 11, 2011 4:25 pm
by lordzimoa
Please check your spam and junk mail thoroughly first please.

Posted: Mon Jul 11, 2011 4:29 pm
by katro79
Thank you for the fast reply ! The mail really landed there, so all fine now.

Posted: Mon Jul 11, 2011 4:30 pm
by admin
Sorry you are having problems. Sometimes spam filters prevent mails arriving. You should see your serial on the puchase confrimation page so if you can, write it down immediately.

You can look up your order here :
http://home.plimus.com/ecommerce/shoppers/finding-order

Posted: Mon Jul 11, 2011 4:42 pm
by MrsWargamer
Yes arrived in my junk folder too :)

Fortunately my junk folder always tells me when something is in there, and I always look in any folder than has new mail.