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Cannot launch MP game

Posted: Wed May 11, 2011 9:42 pm
by TomBombadil711
After installing the recent update I get an error message when I try to continue my MP game:

Empty string trying to find string value: CAMPAIGN in <FromData> (0)

When clicking "ok" another message occurs:

Unhandled Exception ExpCode: 0x80000003 ExpFlag: 0 ExpAddress: 0x756822A1 Please report!

Posted: Wed May 11, 2011 10:31 pm
by pipfromslitherine
Was the game created in a version a significant time ago - perhaps a few versions back? This isn't an issue we have seen before I don't think. It's very odd.

Can you let me know the exact game (opponent+map+last update) - unless of course you are only playing one game.

Cheers

Pip

Posted: Thu May 12, 2011 5:38 am
by TomBombadil711
Only one game running at the moment vs gollummen, Villers Bretonneux, last update 10 May 2011. And yes, the game was started some time ago.

Posted: Thu May 12, 2011 3:23 pm
by pipfromslitherine
I will grab the game file and take a look.

Cheers

Pip

Posted: Tue May 17, 2011 8:26 am
by TomBombadil711
Any news about the broken game?

Posted: Tue May 17, 2011 3:18 pm
by pipfromslitherine
Sorry for the delay. It does indeed seem to be missing some data - although I can't see how. If as you say it is an older game, is it possible that is spans more than one update? We aren't able to test against every past version of the game, so it could be that the version that saved the prior turn was missing critical data.

I could try rolling back to the previous turn, but I'm not sure you wouldn't run in the same issue... :( But let me know if you would like to try, otherwise I can remove the game. Sorry we can't get you playing.

Cheers

Pip

Posted: Tue May 17, 2011 5:43 pm
by TomBombadil711
Thanks for you efforts, Pip. If you can try to roll back to the previous turn without spending too much time and effort it will be welcome. Otherwise remove the game.

Posted: Tue May 17, 2011 7:41 pm
by pipfromslitherine
I've rolled it back - hopefully the game will continue, although I have no idea what would have caused such a specific missing data element.

Cheers

Pip

Posted: Wed May 18, 2011 2:24 pm
by random27
hi sorry but i have a message like this one and it s agint the same opponent.
Has he made the update?

Posted: Wed May 18, 2011 2:44 pm
by pipfromslitherine
You shouldn't be able to run the game without using the correct version - there is a serverside check. What scenario were you two playing?

Cheers

Pip

Posted: Wed May 18, 2011 8:30 pm
by TomBombadil711
O.k., still the same error message. Please remove the game. Thanks.

Posted: Fri May 20, 2011 9:30 am
by random27
our scenario is winter village with random troops.

Posted: Fri May 20, 2011 5:21 pm
by pipfromslitherine
I think I have tracked down the issue - although it's pretty wierd. I think Gollummen is running on Windows 2000? I will PM him in case he doesn't check the forums, or you can perhaps ask him ingame. I shall get it fixed for the next update - although we don't officially support W2K ;).

Cheers

Pip