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do not send turn

Posted: Sun Apr 03, 2011 5:09 pm
by joselillopdl
I agree with both matches and now play turn and wanting to send, in the two games it tells me that you cannot send the turn to try again it but nothing, in the end I had to cancel turn, this is due to that?

thank

Posted: Sun Apr 03, 2011 5:15 pm
by junk2drive
IT could be your internet connection or the Slitherine servers are having a problem.

This happened to me one time and the turn did go through even though I clicked cancel.

Iain or Pip may have more information later.

Posted: Sun Apr 03, 2011 5:31 pm
by pipfromslitherine
You should check whether the games are still listed as being your turn.

Cheers

Pip

Posted: Sun Apr 03, 2011 5:44 pm
by joselillopdl
No, my games no are listed as being my turn:

Image

Posted: Sun Apr 03, 2011 8:14 pm
by joselillopdl
Hello,

I have now seen that I have the turn to play, I have opened a game and when sending the turn I get the same error as before:

Image

Posted: Sun Apr 03, 2011 9:50 pm
by pipfromslitherine
Hmmm - it's working fine for me. It could be a DNS problem with some ISPs? But you are able to connect to the forum without problems, so it's very odd.

We will investigate.

Cheers

Pip

Error sending here too

Posted: Sun Apr 03, 2011 10:48 pm
by Infidel
Im getting the sending errors too...never had a problem before so I guess its server problems...wanted you to know you are not only one.

Error sending at end of turn...same problem here too

Posted: Sun Apr 03, 2011 10:51 pm
by Infidel
Same thing here cant send after ending turn...been playing for a month no problems...must be servers...mine started around 4pm EST

Posted: Sun Apr 03, 2011 11:11 pm
by soldier
Also having the same trouble. Since yesterday I'm getting the " failed to send " message for every turn I've tried to send but so far my games appear to be continuing without problems ?
Hopefully its a problem with their game server, which has apparently logged my last 5 turns as retried or replayed or something... that i do not like.

Posted: Sun Apr 03, 2011 11:32 pm
by pipfromslitherine
You'll only have turns logged if they are redownloaded (i.e. the turn really does fail to be sent and you begin the turn again).

We're looking into the server - although it's being compounded by my own connection issues here in my office. Typical.

Cheers

Pip

Posted: Mon Apr 04, 2011 1:05 am
by Lynz
yep, just had this problem with two games, have left the others and will try tomorrow. Other online games working normally.

Posted: Mon Apr 04, 2011 2:11 am
by rkr1958
I'm having problems too.

Posted: Mon Apr 04, 2011 2:26 am
by rkr1958
I'm having problems too.

Posted: Mon Apr 04, 2011 2:56 am
by wsexton2
I'm getting the "can't upload" message too, but notwithstanding that the turns still seem to be going through.

Posted: Mon Apr 04, 2011 2:58 am
by wsexton2
I even got an error (below) when I submitted my message above, but obviously that went through too.

Could not connect to smtp host : 111 : Connection refused

DEBUG MODE

Line : 112
File : smtp.php

Posted: Mon Apr 04, 2011 4:06 am
by Texassundown
Same problem here, "can not upload to server". Have had trouble all day, 10am - 10pm central time. Been playing for two months without any problems until today.

Yep me too

Posted: Mon Apr 04, 2011 4:45 am
by khill9702
I came on to the forum to see how to fix the problem of my turns not uploading, my computer is already having problems and i was thinking oh great now my comp has broken BA as well, kinda relieved actually you guys all are having issues atleast I know its the server probably and we should all be up and gaming soon enough

Posted: Mon Apr 04, 2011 5:23 am
by Gudkarma
i'm getting the same error that my turn can not be sent.
everything was working fine before. however my partner still sent a turn back to me.
so the error pops up but they are getting the turn anyway?
:?:

Posted: Mon Apr 04, 2011 2:41 pm
by pipfromslitherine
We are looking into this issue - which does seem to mean that the majority of turns DO get uploaded, but that the responses are not telling you that. However with great efficency it has happened on a day when a lot of the backend team are either on planes or already away from their desks.

Apologies for the inconvenience.

Cheers

Pip

Posted: Mon Apr 04, 2011 5:13 pm
by madasaskaven
I have the same issue I play my turm but then when I send it it refuses and I have to cancel my turn.

Mick